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Housekeeper Resume Example

Resume Score: 80%

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AT
HOUSEKEEPER
Professional Summary

Organized [Job Title] possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing [Number]-year background in thoroughly cleaning average of [Number] rooms per shift. Hardworking Cleaning professional bringing [Number] years of experience in [Type] settings. Self-motivated and efficient with ability to handle all facets of facility cleaning. Accustomed to enforcing proper use of hazardous chemicals. Meticulous [Job Title] with spirited disposition and top-notch skills in [Skill] and [Skill]. Fluent in [Language] and [Language] and available to work nights, weekends and holidays. Exceptionally organized Housekeeper bringing [Number] years in commercial and residential cleaning. Adept at efficiently completing tasks in independent or team-based fashions to achieve and maintain high client satisfaction. Efficient [Job Title] successful in completing all tasks in a timely manner. Results-oriented with exceptional communication and strong background in customer service. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Service-oriented Housekeeper experienced in hotel room detailing and upkeep. Well-trained in asbestos and bloodborne pathogens. Bilingual [Job Title] familiar with wide range of housekeeping duties and cleaning equipment. Motivated to get job done with little direction. Dependable [Job Title] offering [Number]-year history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Thorough [Job Title] experienced in managing housekeeping for [Number]-room, [Number]-star hotel. Expertise in inspecting units, maintaining adequate inventory and supplies and organizing laundry services. Offering [Number] hours of availability per week, including evenings and weekends. Seasoned [Job Title] open to new challenges and opportunities. Able to learn quickly and enthusiastic about contributing to dynamic teams. Hardworking and able to work long hours while lifting up to [Number] pounds. Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possessing clean driving record and valid automobile insurance. Bilingual Housekeeper with excellent references and more than [Number] years of experience. Highly effective and knowledgeable in latest cleaning products. Motivated Housekeeper with [Number] years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials. Dependable [Job Title] dedicated to maintaining cleanliness and upkeep of various facilities and rooms in [Type] and [Type] facilities. Offering [Number] years of experience in preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional capable of working flexible hours.

Work History
Company Name - HousekeeperCity, State07/2019 - 11/2019
  • I cleaned rooms and took care of the guest of the things they needed while they were there on vacation
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Kept building entryway glass clean and polished for professional presentation.
  • Verified that all storage areas and carts were clean and organized.
  • Completed laundry services with special attention to care instructions, including hand-washing and drycleaning.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Removed waste paper and other trash from premises to designated area.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Spot cleaned walls, carpets and light fixtures.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Transported cleaning products and equipment to and from utility rooms.
  • Dusted picture frames and wall hangings with cloth.
  • Swept and washed all hard surface floors.
  • Cleaned and stocked [Number] rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Slid beds, sofas and [Type] furniture asideto wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Polished all metal hardware fixtures.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned over [Number] locations every [Timeframe] with consistently high customer satisfaction ratings.
  • Used [Type] and [Type] chemicals to disinfect floors, counters and furniture.
  • Emptied over [Number] wastebaskets per shift to transport waste to proper disposal areas.
Company Name - Grounds Keeper/LandscaperCity, State05/2018 - 06/2019
  • Designed programs for landscape maintenance, pest management, composting and other related topics.
  • Installed underground sprinkler systems to provide grass and greenery with adequate water supply.
  • Diagnosed problems with equipment and performed regular maintenance to keep equipment functional.
  • Cared for lawns by mulching, aerating, wedding, grubbing and trimming and edging around walks, walls and flower beds.
  • Applied weed- and pest-killing chemicals to lawns to protect growth and improve attractiveness.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects.
  • Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
  • Carried out preventive maintenance by checking sprinkler spray angles and testing performance of digital controllers.
  • Completed all timesheets and [Type] paperwork on time and accurately to maintain up-to-date files.
  • Followed planned landscaping designs to determine locations for sod, sown grass, flowers and foliage.
  • Provided upkeep to residential work sites, including hedge and shrub trimming.
  • Boosted [Type] business by [Number]% through [Task] and [Task].
  • Used [Software] and [Software] to prototype lawn presentations.
  • Enhanced visibility and improved shapes of trees and bushes with proper pruning.
  • Maintained grounds including trimming, weeding and general clean-up.
  • Used gardening tools, including [Tool] and [Tool] to apply mulch for protection.
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Worked with customers to develop designer landscaping plans with budgets in excess of $[Amount].
  • Installed stonework according to landscape design plan and client specifications.
  • Reviewed plans and designs to ensure all grounds work was performed to specifications.
  • Removed overgrowth, hazards and debris from common pathways to improve usability.
  • Educated employees and members of public on plant biology and health.
  • Planted bulbs, trees, bushes and flowers for residential and commercial clients.
  • Operated landscaping equipment withfocus on safety and efficiency.
  • Arranged winter decorations, including holiday lights, wreaths and garlands.
  • Answered questions and addressed concerns from customers, typically returning voice mail messages within [Number] hours.
  • Identified and removed poison ivy, kudzu and other invasive plants using [Type] methods.
  • Created striking landscape designs applying years of industry knowledge.
  • Monitored weekly and daily scheduled tasks to ensure efficiency.
  • Rearranged planting beds and flower gardens seasonally.
  • Performed multiple landscaping tasks, including planting, watering, mulching and edging.
  • Actively participated in seminars and workshops to better understand natural pest control products to deliver successful results with zero chemicals.
  • Analyzed [Type] lawn and garden issues and recommended effective solutions.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
  • Mulched gardens, placed sod and adjusted soils to provide optimal growth potential.
  • Designed and drafted planting plans for formal gardens and perennial flowerbeds.
  • Assisted with weekly project planning and crew scheduling.
  • Installed and maintained landscapes at homes, offices and parks.
  • Identified plant diseases and researched methods for mitigation.
Company Name - Hostess/Server AssistantCity, State05/2003 - 03/2005
  • Managed wait staff of [Number], serving [Number] tables daily for [Number]-star fine dining establishment.
  • Cultivated positive guest relations by managing information and orchestrating speedy seatings.
  • Verified all [Number] square feet of restaurant and lounge exceeded state and federal cleanliness standards.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times by [Number]%.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software].
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Conducted [Timeframe] dining room and server checks to assess readiness for expected customer loads.
  • Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $[Amount].
  • Documented reservations and communicated changes to guests using [Software].
  • Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using [Software].
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Monitored seating area and checked restrooms every [Timeframe] to keep spotless.
  • Directed and managed all banquet functions for [Number]-room [Type] property, including [Number] square feet of meeting space.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Helped [Job title] by taking drink orders, [Task] and [Task].
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Kept detailed payment records throughout shift to complete up to $[Amount] of cash and card payments daily.
  • Used [Software] to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
  • Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Company Name - ServerCity, State09/1995 - 03/2003
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Assigned work tasksand coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Scheduled reservations and managed seating arrangements in popular [Number]-seat [Type] restaurant.
  • Decreased customer wait times by efficiently carrying [Number] plates at one time without spilling or dropping food.
  • Managed food resources, memorized orders and wrote patron's food orders on slips in [Number]-seat restaurant.
  • Loaded trays with accessories, including eating utensils, napkins and condiments.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Verified all [Number] square feet of restaurant and lounge exceeded state and federal cleanliness standards.
  • Achieved [Timeframe] sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Upsold [Type] specialty items to increase overall sales and exceed targets.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
Skills
  • Mopping and sweeping
  • Cleaning techniques
  • Residential cleaning
  • Quality control guidelines
  • Hazardous chemical training
  • Sorting and washing laundry
  • Ordering cleaning supplies
  • Window cleaning
  • Cleaning bathrooms
  • Ceiling fans
  • Dusting furniture
  • Care of fine art
  • Detail-oriented
  • Folding clean laundry
  • Reliable automobile
  • Building maintenance
  • Strong interpersonal skills
  • Asbestos training
  • Floor scrubber machines
  • Results-oriented
  • Takes direction well
  • Housekeeping
  • Confidentiality
  • Valid [State Name] driver's license south carolina
  • Vacuuming
  • Problem solving
  • Reporting and documentation
  • Vacuuming and sweeping
  • Fluent in [Language]
  • Valid [State Name] driver's license
  • Certified Professional House Cleaner
  • Service-oriented
Education
04/1991Lancaster High SchoolCity, StateGED
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Resume Overview

School Attended

  • Lancaster High School

Job Titles Held:

  • Housekeeper
  • Grounds Keeper/Landscaper
  • Hostess/Server Assistant
  • Server

Degrees

  • GED

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