Results-driven professional with nine years of experience and focus on performance. Skilled in keeping buildings clean and free of pests. Handles stress well and quickly flexes with changing demands. Detail-oriented cleaning professional always ready for challenging assignments. Works well in team environment to complete engagements quickly and efficiently. Dedicated to customer satisfaction and quality work.
Skills
Time Management
Verbal and Written Communication
Cart Stocking and Organization
Health Standards Compliance
Work Planning and Organization
Relationship Building
Guest Service and Support
Detail-Oriented
Multitasking and Prioritizing
Room and Public Space Cleaning
Service-Oriented
Team Support and Collaboration
Professional and Courteous
OSHA Compliance
Quality Control
Cleaning Equipment Inspection
Education
Calumet High SchoolCalumet, MIExpected in 04/2010 – –High School Diploma: - GPA:
Work History
Ems - Housekeeper Florham Park, NJ, 01/2017 - 08/2021
Worked on cleaning team to service hotels, offices and other commercial buildings.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Kept building entryway glass clean and polished for professional presentation.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Responded to requests from patrons for linens and toiletries.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Documented and reported necessary facility and building repairs observed.
Adhered to professional house cleaning checklist.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Disposed of trash and recyclables each day to avoid waste buildup.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Restocked room supplies such as facial tissues for personal touch with every job.
Verified cleanliness and organization of storage areas and carts.
Dusted picture frames and wall hangings with cloth.
Staples - Sales Associate Lynchburg, VA, 06/2018 - 05/2020
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Maintained records related to sales, returns and inventory availability.
Provided positive first impressions to welcome existing, new and potential customers.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Solved customer challenges by offering relevant products and services.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Completed orders and organized product deliveries to meet customer timetables.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Achieved perfect attendance and on-time record.
Erickson Living - Housekeeper Fairfax, VA, 05/2013 - 10/2016
Worked on cleaning team to service hotels, offices and other commercial buildings.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
Responded to requests from patrons for linens and toiletries.
Restocked room supplies such as facial tissues for personal touch with every job.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Adhered to professional house cleaning checklist.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Dusted picture frames and wall hangings with cloth.
Waxed and polished wood floors and other woodwork.
Restocked linen and cycled towels and sheets in full-service hotel-based spa.
Verified cleanliness and organization of storage areas and carts.
Kept building entryway glass clean and polished for professional presentation.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Documented and reported necessary facility and building repairs observed.
Disposed of trash and recyclables each day to avoid waste buildup.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Additional Information
I have a reliable vehicle and truly do enjoy coming in to work.
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