LiveCareer-Resume

housekeeper resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Detail-oriented Housekeeper with over 3 years' experience in the customer service industry. Committed to ensuring positive guest experiences. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Hardworking Cleaning Self-motivated and efficient with ability to handle all facets of facility cleaning. Accustomed to enforcing proper use of hazardous chemicals. Organized housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possessing clean driving record and valid automobile insurance. Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products. Customer-focused Retail Sales Associate with a solid background. Responsible and mature customer service thriving in fast-paced environments. Capble of working as part of a team to achieve sales goals. Retail professional with extensive knowledge of fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories.

Skills
  • Highly organized
  • Cash register operations
  • Product upselling
  • Payment collection
  • Credit card processing
  • Cash register systems
  • Detail-oriented
  • Fast-learner
  • Fast and efficient service worker
  • Fast food customer service
  • To-go order preparation
  • High-volume dining
  • Dining area cleanliness
  • Communication skills
  • Ordering procedures
  • Food running
  • Guest seating arrangements
  • Hospitality service expertise
  • Table setting knowledge
  • Menu presentation
  • Front-of-house display creation
Work History
Housekeeper , 11/2019 - Current
Touchstone Communities San Antonio- Cso, TX,
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Completed laundry services with special attention to care instructions, including hand-washing and drycleaning.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed waste paper and other trash from premises to designated area.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Kept building entryway glass clean and polished for professional presentation.
  • Cleaned and stocked numbers of rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Emptied nemerous wastebaskets per shift to transport waste to proper disposal areas.
  • Cleaned walls, windows, shades and curtains.
  • Dusted picture frames and wall hangings with cloth.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Cleaned and changed bedspreads, blankets and mattresses.
  • Spot cleaned walls, carpets and light fixtures.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Documented and reported all necessary repairs.
  • Swept and washed all hard surface floors.
  • Changed bed linens and collected soiled linens for cleaning.
  • Adhered to professional house cleaning checklist.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Returned emptied garbage receptacles to proper locations.
  • Polished glass surfaces and windows.
  • Cleaned and buffed tile floors using industrial cleaning equipment.
  • Washed, cleaned and disinfected water coolers.
Crew Member Associate, 09/2019 - 11/2019
Four Seasons Hotels Inc Paris, TX,
  • Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness.
  • Collaborated with materials purchasing specialist to meet production requirements and quality standards.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Counted cash in register drawer at beginning and end of shift.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Operated as full-service food taking orders, preparing meals and collecting payments.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Operated and sanitized kitchen and food preparation equipment.
  • Provided customers with information on specials and discount deals.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Processed payments and counted change to complete transactions.
  • Greeted customers, offered assistance and provided knowledgeable support.
Hostess, 05/2018 - 08/2018
Southern States Cooperative, Inc. Ranson, WV,
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Helped servers by taking drink orders, food orders.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Monitored seating area and checked restrooms every 30-hr to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customer questions about hours, seating and other information.
  • Used cash registers and credit card machines to cash out customers, handling up hundreds of dollars.
  • Greet and welcome all guest & insure everything is tooken care of.
  • Informed servers of newly seated parties for speedy service.
Cashier , 10/2016 - 05/2018
Walmart City, STATE,
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Operated cash register for cash, check and credit card transactions.
  • Checked identification for proof-of-age for tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Counted cash in register drawer at beginning and end of shift.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with special services, account updates and promotional options.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Helped over numbers of guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Responded to customer requests for products, services and company information.
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
  • Trained staff on operating procedures and company services.
  • Greet & Welcome all guest and insure that they leave sastisfied
Education
High School Diploma: , Expected in 06/2018
-
Great Mills High School - Great Mills, MD
GPA:
Status -

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Resume Overview

School Attended

  • Great Mills High School

Job Titles Held:

  • Housekeeper
  • Crew Member Associate
  • Hostess
  • Cashier

Degrees

  • High School Diploma

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