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Housekeeper Resume Example

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HOUSEKEEPER
Summary

Competent Housekeeper with over 3 years of experience in providing excellent housekeeping services in hotel and private residence settings. Capable of handling work and staff pressure in fast-paced environment. Successful at meeting quality and efficiency goals and accommodating client preferences regarding housekeeping methods.

Strong team player with basic mechanical maintenance and repair knowledge seeking new long-term Housekeeping position with Trinity Mission . Bringing 3 years of related experience in item inspection, package preparation and shipment management.

Responsible warehouse professional with 3 years of experience reviewing orders and packaging merchandise efficiently. Driven team player successful at meeting production targets through consistent productivity.

Skills

•Picker

•Packer

•Housekeeper

•Trainer

•Rf Scanner

•Shipping

  • Inventory tracking
Experience
02/2017 to 10/2017
HousekeeperBjc Healthcare - Florissant , MO
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
  • Assembled complimentary gift baskets and champagne to greet new guests upon arrival.
  • Stripped floors using electrical cleaning equipment.
03/2018 to 12/2018
HousekeeperBjc Healthcare - O'fallon , MO

Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.

  • Performed 3 point cleaning system saving cleaning time per room from 30 to 20 minutes while maintaining hotel quality standards.
  • Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
  • Assembled complimentary gift baskets and champagne to greet new guests upon arrival.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Cleaned rooms to satisfaction of over 10 daily clients.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Completed more than 4 jobs each Hour while maintaining 80% satisfaction rating from customers.
  • Coached new Housekeeping by demonstrating approved cleaning procedures Responded to guest requests for linens anditems quickly, which increased patron satisfaction rates on company scorecards.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Supplied guests with extra towels and toiletries when requested.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Swept and vacuumed floors, hallways and stairwells.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Organized supplies for efficient use based on expected customer needs.
  • Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Reduced average cleaning time per room from 30 to 20minutes.
  • Stripped floors using electrical cleaning equipment.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Dusted and vacuumed 5 assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Used Housekeeping cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Trained 3new employees to meet all quality and efficiency goals, boosting customer satisfaction Rating.
  • Set up and cleaned banquet and conference rooms
  • Implemented innovative step-savers, reducing average cleaning time per room from 30 minutes to 20minutes.
  • Spot cleaned carpets using industrial carpet cleaner.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Swept and damp-mopped private stairways and hallways.
  • Dusted ceiling air conditioning diffusers and ventilation systems.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Cleaned, sanitized and restocked bathrooms every couple of hours to keep facilities fresh.
  • Cleaned, sanitized and restocked bathrooms every to Couple of hours keep facilities fresh.
  • Coached new Housekeepers by demonstrating approved cleaning procedures.
06/2019 to 12/2019
Picker PackerBertelsmann - Nashville , TN
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.
  • Conducted cycle counts of products and input corrections to warehouse inventory system.
  • Weighed and measured products and materials to check compliance with specifications and regulations.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Assembled and prepared cartons, crates and containers to protect materials during shipment.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Reduced waste 60% by adhering closely to packaging procedures and monitoring use of packaging materials.
  • Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
Education and Training
05/2015
High School DiplomaPotts Camp High School - City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

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Resume Strength
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Resume Overview

School Attended

  • Potts Camp High School

Job Titles Held:

  • Housekeeper
  • Picker Packer

Degrees

  • High School Diploma

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