Focused Housekeeper with exemplary cleaning skills from career spanning 8 years. Resourceful, punctual and can stand for long periods. Effectively cleans buildings by emptying trash, sweeping, disinfecting surfaces and equipment and sterilizing rooms. Skilled Housekeeper with 8 years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine cleaning needs. Proven knowledge of heavy equipment and machinery and cleaning chemicals and supplies.
Skills
Washing windows
Dish preparation
Polishing surfaces
Light fixtures and ceiling fans
Chemical cleaning
Bloodborne pathogen training
Interior and exterior cleaning
Closet detailing
Ergonomics and safety training
Mopping and buffing floors
Dusting
Focused and detail-oriented
Cleaning methods
Chandelier cleaning
Hardworking
Supply inventory management
Stocking bathrooms
Customer service-focused
Mobile cart operation
Experience
09/2016 to Current
HousekeeperKindred Healthcare – Pascagoula, MS,
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Interacted pleasantly with clients and guests when performing daily duties.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
01/2015 to 03/2016
Medical Billing Specialist'Ike Group – Honolulu, HI,
Prepared billing statements for patients, ensuring correct diagnostic coding.
Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
Reviewed and verified benefits and eligibility with speed and precision.
Remained up-to-date with all insurance requirements, including details of patient financial responsibilities, fee-for-service and managed care plans by participating in training programs.
Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
Determined prior authorizations for medication and outpatient procedures.
Completed appeals and filed and submitted claims.
Identified errors and re-filed denied or rejected claims quickly to prevent payment delays.
Accurately coded diagnostics and prepared billing statements for patients.
07/2012 to 11/2014
Housekeeping AttendantMarriott International – Alpharetta, GA,
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Informed supervisor when supplies were low.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Washed and polished glass windows and doors to keep entryways clear and professional.
Organized supplies for efficient use based on expected customer needs.
Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
Inspected each room for cleanliness, utilizing checklist to meet company standards.
Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
Removed all trash from rooms and replaced liners to wastebaskets.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Education and Training
Expected in 05/2006
High School Diploma: Francisco Gaztambide Vega - Puerto Rico , GPA:
Certifications
Certified Housekeeping Safety, OSHA Academy - 2020
COVID-19: A Guide for Direct Care Workers Training - 2020
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