Determined to get the job done in a timely manner. Always striving to do my best. Very caring and understanding, especially when relating to others. I’m great at following directions and leading by example.
Skills
Great cleaning methods
Dedicated/Devoted worker
Fast learner
Great customer service skills
Used to working in busy environments
Experience
Housekeeper, 01/2017 to 08/2020 Peabody Retirement Community – North Manchester, IN,
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Interacted pleasantly with clients and guests when performing daily duties.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Server, 07/2016 to 03/2017 Your Life Senior Living – Pensacola, FL,
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
Collaborated with host, bus person and cook to efficiently serve food and beverage options.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Infant Teacher/Assistant Manager, 06/2004 to 08/2014 New Life Child Care – City, STATE,
Helped infants develop communication skills through baby sign language while also promoting positive behaviors and social skills.
Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Sanitized toys, equipment, supplies and surfaces regularly.
Organized and led activities to promote physical, mental and social development.
Changed diapers, used bibs and monitored behaviors to maintain good hygiene for each child.
Followed safe feeding guidelines and parental requests for breastmilk, formula and solids.
Taught children foundational skills such as colors, shapes and letters.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Maintained tidy, clean and safe environments for children.
Maintained daily records of individual activities, behaviors, meals and naps.
Established indoor and outdoor safe play environments for toddler-age children.
Monitored children's play activities to identify additional learning opportunities or behavioral issues.
Education and Training
High School Diploma: , Expected in 05/2005 Central High School - Omaha, NE GPA:
: Basics, Expected in Metropolitan Community College - Omaha, NE GPA:
I started with my basic classes, but I was unable to complete my course
Pharmacist : Ph, Expected in Metropolitan Community College - Omaha, NE GPA:
I have not started taking classes yet, but I’m in the process of enrolling.
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