Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Hardworking Housekeeper bringing 10+ years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.

Customer Service Representative - Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Bringing 3-year background maintaining customer satisfaction and contributing to company success.

Skills
  • MS Office
  • Team management
  • Creative problem solving
  • Complaint resolution
  • Staff education and training
  • Good listening skills
Education
Sylvia Kimbell Tampa, FL, Expected in 12/2001 GED : - GPA :
Work History
Potawatomi Hotel & Casino - Housekeeper
Milwaukee, WI, 03/2018 - 03/2020
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Removed waste paper and other trash from premises to designated area.
  • Verified cleanliness and organization of storage areas and carts.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Worked with a team of 4 staff members to service 15 rooms daily.
  • Practiced established infection control methods to reduce risks to patients, families and medical staff.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Kept building entryway glass clean and polished for professional presentation.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
Vibra Healthcare Inc. - Hospital Housekeeper
Thornton, CO, 02/2015 - 06/2018
  • Replaced pharmacy waste, sharps and biohazard containers when full to decrease risks to hospital staff, patients and families.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
  • Slid beds, sofas and PATIENTS furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Cleaned and stocked 30 rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
  • Removed hazardous and medical waste from exam rooms, treatment rooms and surgery suites to minimize risks to patients and medical personnel.
  • Kept building entryway glass clean and polished for professional presentation.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
Potawatomi Hotel & Casino - Housekeeper
Milwaukee, WI, 05/2008 - 12/2014
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Kept building entryway glass clean and polished for professional presentation.
  • Verified cleanliness and organization of storage areas and carts.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Adhered to professional house keeping checklist.
  • Polished glass surfaces and windows.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked 30 rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Dusted picture frames and wall hangings with cloth.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Sentinel Technologies Inc - Customer Service Representative
Fort Mcdowell, AZ, 01/2004 - 11/2007
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with up to 100 calls in queue per minute.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Monitored process checks for proper completion and correct frequency.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved perfect attendance record for 12 months consecutively.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

93Good

resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • Sylvia Kimbell

Job Titles Held:

  • Housekeeper
  • Hospital Housekeeper
  • Housekeeper
  • Customer Service Representative

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: