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House Keeping Resume Example

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HOUSE KEEPING
Professional Summary

Served well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business. Organized Server experienced in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Communicative Server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering years experience providing service to dinner guests at restaurants. Detailed organizer of service operations with versatility in stressful circumstances. Dependable Server with years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Experienced non-medical Care Provider offering years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Motivated Housekeeper with years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Dependable Housekeeper proficient in dusting and polishing, steam cleaning and laundering and ironing. Hardworking individual with positive, energetic attitude and excellent time management skills. Committed to working independently and providing top quality service.

Skills
  • Ordering cleaning supplies
  • Employee evaluations
  • Window cleaning
  • Cleaning bathrooms
  • Training and mentoring
  • Dusting furniture
  • Payroll understanding
  • Folding clean laundry
  • Vacuuming and sweeping
  • Training and development
  • Sorting and washing laundry
  • Care of fine art
  • Cleaning and sanitation
  • Performance improvements
  • Team Leadership
  • Employee scheduling
  • Preventive Maintenance
  • Care plan assessment
  • First aid and safety
  • Patient Care
  • Bathing
  • Patient Bathing
  • Cleaning
  • Meal Preparation
  • Meal Serving
  • Medication Management
  • Supporting personal needs
  • Responding to emergencies
  • Patient Assessments
  • Companionship and emotional support
  • Transporting patients
  • Documenting behaviors
  • Observing responses
  • Dusting Furniture
  • Cleaning Bathrooms
  • Window Cleaning
  • Vacuuming
  • Sales expertise
  • Dining area cleanliness
  • Cash handling expert
  • Tableside service
  • Beverage preparation
  • Food and beverage pairings
  • Wine Service
  • To-Go Order Preparation
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Hospitality Service Expertise
  • Menu Memorization
  • Order Accuracy
  • Guest Seating Arrangements
Work History
03/2016 to 07/2020House KeepingCompany Name | City, State
  • Placed orders for housekeeping supplies and guest toiletries.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Kept building entryway glass clean and polished for professional presentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Quickly responded to requests from patrons for linens items, which boosted satisfaction rates on company scorecards.
  • Slid beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
03/2018 to 11/2019Healthcare Aide/House CleanerCompany Name | City, State
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Traveled to clients' homes to provide healthcare services and promote continuity of care.
02/2010 to 05/2011ServerCompany Name | City, State
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Bussed and reset 25 + tables per shift, working efficiently to keep dining room and work areas clean.
  • Greeted and maintained relationships with regular customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Served needs of customers in busy environment.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Prepared beverages and filled food orders for customers.
Education
05/2007High School DiplomaSwansea High School, City, State
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Resume Overview

School Attended

  • Swansea High School

Job Titles Held:

  • House Keeping
  • Healthcare Aide/House Cleaner
  • Server

Degrees

  • 05/2007 High School Diploma

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