Hotel Maid resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Dependable dedicated to maintaining cleanliness and upkeep of various facilities and rooms in hotel facilities. Offering under a year of experience preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Diligent Shipping and Receiving professional accustomed to promoting efficient warehouse functions to meet production goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. Personable Dining Room Attendant with 1 years of experience in customer-facing roles. Well-versed in food safety and industry best practice
Skills
Quality control guidelines
Ordering cleaning supplies
MS Office
Team management
Scheduling
Quality control
Quality assurance
Performance improvement
Leadership
Care of fine art
Building maintenance
Project organization
Shipping and receiving
Material Flow Management
Interpersonal relations
Food safety
Time management
Ordering procedures
Work History
Hotel Maid, 01/2007 to 03/2020 Marmon Holdings, Inc – Ogden, UT,
Disposed of trash and recyclables each day to avoid waste buildup.
Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Kept building entryway glass clean and polished for professional presentation.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Operated Laundry machines and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
Disinfected bathrooms and removed mold from shower stalls and bathtubs.
Responded to requests from patrons for linens and items, boosting satisfaction rates on company scorecards.
Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
Restocked room supplies such as facial tissues for personal touch with every job.
Examined rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
Shipping Clerk, 08/2012 to 12/2012 Dartmouth College – Hanover, NH,
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
Updated database with changes in carrier status.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Conducted research to address shipping errors and packaging mistakes.
Farm Hand, 06/2005 to 12/2010 Live Nation Entertainment Inc – Noblesville, IN,
Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
Watered plants during growing seasons and closely monitored crops for growth progress or issues.
Examined sheep to detect illness, injury or disease.
Cleared away animal waste by hosing out operational areas.
Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
Used grease guns and oil cans to lubricate and adjust farm equipment, including and equipment.
Assisted in farm animal breeding and raising procedures, including branding, dripping and shearing.
Fed and watered over 100 sheep animals according to strict feeding schedules and dietary needs.
Fed animals 2 times per day by providing fresh straw and hay.
Restaurant Busser, 04/2007 to 04/2008 Tasters Wok – City, STATE,
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Worked well in diverse team settings by partnering with others to complete tasks.
Delivered exceptional guest experiences through attentive service and quick response to issues.
Greeted customers and answered any questions.
Monitored dining room inventory and replenished as necessary.
Assisted wait staff with timely food delivery and guest requests.
Assisted customers with carry-out service.
Education
High School Diploma: , Expected in 09/2009 Everett Community College - Everett, WA GPA:
Certificate: Certified Nursing Assistant, Expected in 01/2010 Everett Community College - Everett, WA GPA:
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