Hot Tub Technican Resume Example
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HOT TUB TECHNICAN
Professional Summary
Experienced crew leader with over 4 years of experience in warehouse.
Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Work History
Bridgestone Corporation - Hot Tub TechnicanPembroke Pines , FL09/2019 - Current
- Maintained material and stock levels consistent with business requirements while meeting target capital objectives.
- Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
- Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service.
- Developed standard operating procedures and document workflows for current and future process steps.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
- Investigated and resolved customer complaints to foster satisfaction.
- Encouraged good habits and modeled practical problem-solving for staff and clients.
Daikin/Goodman - Gruop LeaderCity , STATE06/2015 - 09/2019
- Scheduled support staff to guarantee complete coverage for every shift.
- Liaised with material handlers to organize and perform quality standard training for new and existing staff.
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
- Adhered to established policies, procedures and compliance for satisfactory audit rating.
- Encouraged good habits and modeled practical problem-solving for staff and clients.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Evaluated quality problems and performed immediate to identify and resolve issues.
- Monitored and supported production order progress through production statistical models.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
- Supervised and led employees to high performance levels in cross-functional matrix management structure.
- Maintained material and stock levels consistent with business requirements while meeting target capital objectives.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
- Sorted product and provided expertise on non-conforming product requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Malone Roofing - Crew LeaderCity , STATE03/2003 - 08/2015
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Trained team on all aspects of operating procedures and company services.
- Instructed crew members in safe work practices and methods, which reduced overall injuries .
- Maintained job site daily by collecting and removing trash.
- Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
- Utilized all machinery and equipment while observing various safety precautions and practices.
- Monitored overall team and individual employee performance and compiled data into project reports for supervisor.
- Supervised crew of 6 to 15 employees in multiple project tasks, including general maintenance and asphalt patching.
- Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
- Monitored team members to verify work quality and address concerns.
- Pitched in to help on short-staffed job site and to meet looming project deadlines.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Trained employees in time management and proper ways to complete job duties.
- Communicated effectively when meeting with customers, answering questions and providing detailed job quotes and proposals.
- Estimated materials, tools and employees necessary for successful project completion.
- Observed areas for installs to determine feasibility and maximum system performance based on present conditions.
Accomplishments
- Acted as department head for 3 months while warehouse supervisor was on leave.
Skills
- Hot work inspections
- Overhead crane operator training
- Materials handling
- Material packaging
- Order picking and processing
- General laborer
- Assembly line experience
- Materials transport
- Certified Forklift Operator
- Safe driver
- Team Player
- Certified in forklift operation
- Crew oversight
- Job assignments
- Crew management
Education
Dunham High SchoolCity
10/1991Canton City Digital Academy Ged ClassCityGED
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Resume Strength
- Completeness
- Measurable results
Resume Overview
School Attended
- Dunham High School
- Canton City Digital Academy Ged Class
Job Titles Held:
- Hot Tub Technican
- Gruop Leader
- Crew Leader
Degrees
- GED
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