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Hot Tub Technican Resume Example

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JF
HOT TUB TECHNICAN
Professional Summary

Experienced crew leader with over 4 years of experience in warehouse.

Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Work History
Company Name - Hot Tub TechnicanCity, State09/2019 - Current
  • Maintained material and stock levels consistent with business requirements while meeting target capital objectives.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
  • Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
  • Investigated and resolved customer complaints to foster satisfaction.
  • Encouraged good habits and modeled practical problem-solving for staff and clients.
Company Name - Gruop LeaderCity, State06/2015 - 09/2019
  • Scheduled support staff to guarantee complete coverage for every shift.
  • Liaised with material handlers to organize and perform quality standard training for new and existing staff.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Encouraged good habits and modeled practical problem-solving for staff and clients.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Evaluated quality problems and performed immediate to identify and resolve issues.
  • Monitored and supported production order progress through production statistical models.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Supervised and led employees to high performance levels in cross-functional matrix management structure.
  • Maintained material and stock levels consistent with business requirements while meeting target capital objectives.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
  • Sorted product and provided expertise on non-conforming product requirements.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Company Name - Crew LeaderCity, State03/2003 - 08/2015
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Trained team on all aspects of operating procedures and company services.
  • Instructed crew members in safe work practices and methods, which reduced overall injuries .
  • Maintained job site daily by collecting and removing trash.
  • Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
  • Utilized all machinery and equipment while observing various safety precautions and practices.
  • Monitored overall team and individual employee performance and compiled data into project reports for supervisor.
  • Supervised crew of 6 to 15 employees in multiple project tasks, including general maintenance and asphalt patching.
  • Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help on short-staffed job site and to meet looming project deadlines.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Trained employees in time management and proper ways to complete job duties.
  • Communicated effectively when meeting with customers, answering questions and providing detailed job quotes and proposals.
  • Estimated materials, tools and employees necessary for successful project completion.
  • Observed areas for installs to determine feasibility and maximum system performance based on present conditions.
Accomplishments
  • Acted as department head for 3 months while warehouse supervisor was on leave.
Skills
  • Hot work inspections
  • Overhead crane operator training
  • Materials handling
  • Material packaging
  • Order picking and processing
  • General laborer
  • Assembly line experience
  • Materials transport
  • Certified Forklift Operator
  • Safe driver
  • Team Player
  • Certified in forklift operation
  • Crew oversight
  • Job assignments
  • Crew management
Education
Dunham High SchoolCity
10/1991Canton City Digital Academy Ged ClassCityGED
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Resume Overview

School Attended

  • Dunham High School
  • Canton City Digital Academy Ged Class

Job Titles Held:

  • Hot Tub Technican
  • Gruop Leader
  • Crew Leader

Degrees

  • GED

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