Hostess Resume Example
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HOSTESS
Summary
Young early-career professional seeking an open position. Fluent speaking in Spanish and English. I am very eager to learn and ready to show how hard of a worker I can be. Determined to prove myself as a valuable asset to your company.
Skills
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Experience
Hostess | 01/2020 to CurrentRed Robin International, Inc. - East Peoria , IL
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Checked dining and serving areas every 40 min to verify proper cleanliness and readiness for guests.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Monitored dining area to assess server capacity and estimate wait times.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information and take party reservations.
- Answered customers' questions about hours, seating, current wait time and other information.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Notified server after seating parties in section to facilitate prompt service.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Waitress | 09/2019 to 04/2020Hyatt Hotels Corp. - Omaha , NE
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Nanny | 08/2019 to 02/20202 Fellas & A Big Vehicle - Broken Arrow , OK
- Minimized TV and mobile device time by engaging children with games and physical books.
- Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Physically and verbally interacted with children throughout each day to promote mental and emotional development.
- Administered medication and minor first aid to sick and injured children.
- Engaged children with games and puzzles to promote mental development and enjoyment.
- Prepared healthy and balanced meals and snacks for children to encourage proper nutrition and health development.
- Assisted with clothing selection, dressing and shoe tying.
- Followed routines to foster stability and structure in children's lives while parents were away.
- Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
- Provided safe and efficient transportation to and from activities and events.
- Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
Secretary–Assistant | 10/2017 to 10/2019Wash That Gutter - City , STATE
- Created agendas, meeting notes and other documents to enhance collaborative process.
- Received and routed incoming calls and correspondence to promote timely communication.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Established clear and consistent administrative procedures to minimize errors and avoidable delays.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Conducted market surveys and industry studies to identify need and demand for new clientele.
- Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
- Fostered productivity by coordinating itinerary and scheduling appointments.
- Checked office supplies stock and placed orders to maintain levels.
- Drafted and corrected professional business letters, internal memoranda and less formal email communication.
- Revised and maintained master calendar for client appointments.
- Maintained organized filing system of paper and electronic documents.
- Completed supply orders and maintained appropriate levels of office supplies.
Education and Training
Universidad Casa Grande - - City | Some College (No Degree)Marketing And Communication
- Completed coursework in Microsoft Word, Exel and Power Point
- Completed professional development in Public
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Resume Strength
- Word choice
- Strong summary
Resume Overview
School Attended
- Universidad Casa Grande
Job Titles Held:
- Hostess
- Waitress
- Nanny
- Secretary–Assistant
Degrees
- Universidad Casa Grande - City | Some College (No Degree)
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