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Hostess Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
  • Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
  • Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
  • Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.
  • Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
  • Customer service
  • Menu memorization
  • Dining crew workflow optimization
  • Seating assignment preparation
  • Service prioritization
  • Table setting arrangements
  • Problem resolution
  • Administrative support
  • Party, reservation, and other organization
Experience
04/2019 to Current Hostess Red Robin International, Inc. | Grove City, OH,
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Answered questions about food and order statuses for waiting customers.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Cleaned seating area and checked restrooms every hour.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Guided guests to appropriate seating for party size, provided with menus.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Notified servers after seating parties in section for prompt service.
  • Answered telephone to provide establishment information and take party reservations.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
10/2013 to Current Seasonal Market Vendor Lake Worth Farmers Market | City, STATE,
  • Earned reputation for good attendance and hard work.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Provided excellent service and attention to customers when face-to-face.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales throughout the seasons.
  • Educated customers on product and service offerings.
  • Recommended optimal merchandise based on customer needs and desires.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
12/2017 to 01/2018 Teacher's Aide Volunteer Discovery Dayschool | City, STATE,
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Assisted teacher in monitoring children's behavior.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Aided teachers with keeping the children busy with activities all day.
Education and Training
Expected in 05/2021 High School Diploma | Cardinal Newman High School, West Palm Beach, FL, GPA:

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Resume Overview

School Attended
  • Cardinal Newman High School
Job Titles Held:
  • Hostess
  • Seasonal Market Vendor
  • Teacher's Aide Volunteer
Degrees
  • High School Diploma