Hostess resume example with 8+ years of experience
My name is Jessica Claire and I went to school at Palm Beach community college to be a professional hairdresser. I have been doing it for about 11 years now and absolutely love it I would do it for free if I didn't have to live in pay bills. I love everything between color hair extensions which I am also licensed with Great lengths hair from Palm Beach community college. I can also do ethnic hair I can do relaxers. I am a hard worker and I like to keep moving I don't like to sit and do nothing I always can find something to do whether that's sweep or clean the sinks or either help out another stylist. I also like to come in early in the morning before my shift and look at my schedule to see my bookings and what I'm doing for the day and what I can try to put in to fit in my schedule to upsell and make more in the time that I have booked with the clients to fit in with what's already scheduled in the computer. And also ask them if they would like a treatment for instance. They may say no and that's fine but I will try for the full day and have my day planned by looking at my schedule and bookings of my clients and what their coming in for and how long I have with them so I also know not to get behind because then I could probably get behind with all of them but you can also catch up with the next one if you do have a little time issue with a client you can always make it up with the next one and that doesn't mean to just quickly and not do my 100% on that next client because I need to make up for my time from the previous client. Whether it's a product or maybe a hair conditioning treatment or just a head massage. I was Dino's assistant at changes before I wasnt licensed and I remember when I got my license and came in they were all excited to hear if I passed or not and it happened twice the first time I didnt pass the clinical only the theory the first time which I would have thought the opposite that I would have passed the clinical and not the theory. The second time I was like yes I got it! I didn't want to leave but I wanted to do hair and I wanted to have a chair for the first time I was excited and I have worked at Hair Market at three different locations Wellington, Royal Palm and Lake Worth. I enjoy working there but I want to not put my professional talent that I have grown more more over the years and learned from classes, to hair shows or even another stylist. My thing is everyone can be a creative stylist like say with color. We all have our ways and you can take several ways to get to one color destination. So every stylist has their own style or technique and may work and create their masterpiece in many different ways. As long as the client is happy and I'm happy that's what makes me feel good and why I love my job/professional career I chose when I was young because I didn't know what I wanted to be one day I was doing my sister's hair when we were in high school she didn't know how to do her hair or dress so she would have me do it and my mom said you were going to do hair when you get older. So it's funny years later she brought it up that moms are always right they know everything and they are she told me when I was little and here I am and I love it.When they hug you and say don't ever leave your a magician with a wand. Gives you a great feeling to make a woman feel beautiful because at the end of the day that's the best part of my career. And we almost become family where they start to bring in their husbands, children to meet their stylist that they saw when she went home that the husband usually doesn't even notice when their significant other get their hair done,and they don't really ever pay attention, only when bills come in. So that's my favorite part of my artistic ability and my creativity to change a woman and she leaves with her head up smiling and like she's had a huge change. A woman's hair is our only thing that makes you feel like your so beautiful and we can do many things to it. I have excelled in my profession seen and learned, heard and also yes I wasn't afraid to ask another stylist for their opinion on my formula. We are a team and it takes all of us to make the salon one and busy. When you walk through the doors you leave your personal life outside and walk into the salon with a smile, nicely dressed and appropriate, nice hair and make up and good hygiene. And also early so you can be set up with your station everything ready to go for your first client so you are ready for them before they walk in the door. How you look how you carry yourself and how your performance is when you are with a client others see and can be a judgment so you always want to be on your best performance. I have also learned that you don't know everything such as styles and hair colors ect. Techniques and tools change all the time so it's always good to keep up with what's in style and go to classes go to the hair shows go to the color classes you don't always know everything you always have to keep up and learn the new techniques and the new cuts or colors that came out. Also make sure you clean your tools and your brushes for the next client after every client and your station and your seat and sanitize. You also have to be familiar with if you have an issue with maybe a clients little girl has head lice you have to know how to handle that in a professional and discrete manner make sure you do not do it in an opened area on the floor around people because you do not want to embarrass and make it a scene so you have to professionally quietly ask the mom to come back to the color room and let her know back there away from people so they're not embarrassed and other people don't know and just let them know that you cannot perform their scheduled hair appointment. I wouldn't be able to do their hair because it is a hazard and it can spread, she needs to go and have it removed and come back,I am so very sorry. That is one of the situations that I've gone through. So that is a little bit about me I love people I love doing hair when I'm with a client I get lost in their hair that everything and anything around me it's like it's just me and the hair and I love it. I want to move up into a higher and salon that's why I am asking if I could please have a chair and prove to you and show you how much I have grown and learned and I'm an amazing hairdresser. I want to focus on my future and rebuild myself of course but also for my future but to start a family, maybe one day a house and that's what I think of everyday when I wake up early in the morning. I am on my own now and I can do it and I've gotten this far and it's time for me to know my worth and my profession and my talent that I am just as worth working in one of those high-end salons just like another stylist, just because I came from another salon that was a $16 haircut type of salon I put a lot of years of working for her and learning, I can prove my talent to you and impress clients and grow, it would be the best and most amazing thing that could happen to me right now at this point and time in my life, that just because I lost my family, hair has always been my passion and would cover up my wounds and heal me so I'm growing and thinking of my passion hair and busy working as much as I possibly can and is available, and would be the start to my future and I'm there. So if you could please just give me a chance see what I have to offer and I will show you and give you my all 100%. And I love your salon because you guys are like family and you do a lot of charity it's not like most other salons I love that you guys give out to those in need and it makes you feel really good because 11 years later of doing hair this world has changed and we all need to stick together and I'm hoping that I can get in and become a family to the salon. Even if you give me a 90-day probation period would be amazing. Well that a little summery of myself and I pray to hear from you and you give at least the chance I promise I would not let you down and I still have alot to learn when style are always changing. Hope to hear from you soon!! Thank you for taking the time to read and go over my resume and this section to learn about who I am and what I've done and can do. God Bless
Love doing hair color,styles,cuts,keratins, creating a new look for a woman who has had the same color cut and style to go with her up to date everyday atire and maintenance and her style. Always love to keep a family close kind of relationship where we end up like family and I meet her children or husband. Keeping station and tools clean and sanitized and having them prebooking so their hair is always on point. And making sure they use the correct shampoos and conditioners and serum before and after blow dry, also recommending keratin the one that's good for your hair,smooths cuticle down and locks color in, also is healthy for your hair and cuts your maintenance time in half. Making sure they leave with the right products for their hair and what keeps it looking good when they maintain it at home makes my art look amazing. Keep station clean, tools and sanitize brushes combes clippers and edgers. Make sure to get them to prebook and always try to upsell products
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- Greeted guests and gathered information to seat groups or place on waitlist.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Stayed attentive to server availability and table turnover to seat guests quickly.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Offered preferred tables and other special accommodations to VIP customers.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
- Helped to plan and execute parties for more than 19 guests, including coordinating menus and preparing tables.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Tracked seated guests and available seating using server rotation sheet.
- Pre-booked future appointments to increase repeat business.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Recommended hair styles to compliment clients' facial features and coloring.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
- Mentored new staff to enhance salon development and increase productivity.
- Introduced special hair treatments, scalp massage and styling tools to modernize and streamline services.
- Employed curling and straightening styling techniques for ethnic hair types.
- Monitored, tracked and recorded client satisfaction to maintain positive ratings.
- Rewarded loyal clients with free products and incentive programs to show appreciation for continued business.
- Introduced state-of-the-art techniques to color and treat hair.
- Applied specialized and modern techniques to create natural and theatrical client makeovers daily.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Set pricing structures according to market analytics and emerging trends.
- Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Assessed, optimized and elevated operations to target current and expected demands.
- Hired and mentored core start-up team, working to outline initial company policies and procedures.
- Hosted fundraising events for various charities to boost brand awareness and community engagement.
- Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
- Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
- Kept work area clean and neat to stay productive.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Collected payment from customers and scheduled next appointments.
- Greeted each client and asked questions to determine fashion needs.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Maintained safety protocols by ensuring proper and safe handling of equipment and materials.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Recommended styles and treatments based on clients' needs and appearances.
- Kept notes listing preferences and services provided to clients for quick reference.
- Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Recommended hair styles to compliment clients' facial features and coloring.
- Maintained updated knowledge of industry products and chemical composition structure and properties.
- Treated customers to extra services such as shampooing and head massage to promote loyalty.
- Evaluated client's hair and physical features to determine style and cut plans.
- Drove retail sales through salon product and service promotion, making specific client recommendations.
- Collaborated with clients of all types to increase profile and status through effective styling.
- Maintained distinct cleanliness of work and shared areas while serving 2-6 customers daily.
- Cut and styled natural, artificial, colored or textured hair.
- Scheduled appointments for customers using internal software system.
- Applied makeup to achieve desired day-to-day and special event looks.
- Colored, cut and installed extensions according to referenced photo and desired outcome.
- Beautified customers by performing facials and waxing.
- Communicated with clients about haircare needs and suggested appropriate products to increase sales by 100%.
- Maximized company profits through effective product sales and updated customer service standard to obtain 100% return customers.
- Provided hair stylist for many men, women and children daily.
- Kept detailed records of client payments to maintain 60% accuracy in daily finances.
- Used Paul Mitchell to complete color on many clients daily.
- Pre-booked future appointments to increase repeat business.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Spearheaded transition to computerized scheduling, bookkeeping and inventory management procedures.
- Closely monitored customer satisfaction while completing many blow outs,colors,haircuts for men woman and children, resulting in 85% customer satisfaction rate.
- Used my professional art in what they were booked for their appointment to successfully complete my very best work for customers.
- Showcased desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
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Resume Overview
School Attended
- Palm Beach Community College
Job Titles Held:
- Hostess
- Assistant to Owner.
- Stylist
Degrees
- GED
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