Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

I offer a hardworking Hostess offering 3 years of hospitality experience. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Demonstrates excellent communication, planning and problem-solving skills. I am also a self-motivated and dependable server offering 2 years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision. However I am also a Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 2 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

  • Buffet setup and takedown
  • Food inspection
  • High-volume dining
  • Table Bussing
  • Dining crew workflow optimization
  • Menu memorization
  • Check payment processing
  • Effective customer upselling
  • Seating assignment preparation
  • Dining customer service
  • Price memorization
  • Table setting arrangements
  • Friendly, positive attitude
  • Team management
  • Training & Development
  • Safe food handling
  • Meticulous and organized
  • Multi-line telephone skills
  • Recordkeeping and bookkeeping
  • Organization and efficiency
  • Multitasking and prioritization
  • Service-oriented mindset
  • Data entry
  • Flexible
  • Cleaning and organization
  • Food service
  • Food presentation
  • Team-oriented
Hostess, 08/2016 - 05/2021
Hei Hotels & Resorts La Jolla, CA,
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Notified server after seating parties in section to facilitate prompt service.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Answered telephone to provide dining information and take party reservations.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Answered questions about food and order statuses for waiting customers.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Griller, 08/2016 - 05/2021
Cava Brooklyn, NY,
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
  • Marinated food items according to corporate-provided instructions and recipes.
  • Supported other kitchen team members when needed.
  • Distributed prepared food to servers in efficient manner.
  • Planned and prepared schedules for food preparation.
  • Cooked all food to order ensuring adherence to company quality standards.
  • Assisted in preparation of menu items such as steaks, burgers and sandwiches.
  • Maintained cleanliness and organization of all line workstations.
  • Reviewed quality standards and verified continuous application throughout kitchen environment.
  • Communicated with wait staff regarding special requests, including food allergies and preparation techniques.
  • Sanitized workstation before and after shift to prevent illness and food contamination.
  • Garnished and arranged plated meals.
  • Safely operated ovens, grills and other kitchen equipment to minimize accidents.
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
Server, 03/2020 - 08/2020
Otg Chicago, IL,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Greeted newly seated guests quickly and efficiently.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Calculated charges, issued table checks and collected payments from customers.
Receptionist, 04/2017 - 08/2017
Lincoln Tech Lincoln, RI,
  • Answered and directed incoming calls using multi-line telephone system.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Scheduled and confirmed appointments.
  • Sorted incoming mail and directed to correct personnel each day.
  • Processed payments and updated accounts to reflect balance changes.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
Education and Training
High School Diploma: , Expected in 05/2020
Claymont High School - Uhrichsville, OH
Associate of Applied Science: Education, Expected in
Kent State University Tusc - New Philadelphia, OH,

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School Attended

  • Claymont High School
  • Kent State University Tusc

Job Titles Held:

  • Hostess
  • Griller
  • Server
  • Receptionist


  • High School Diploma
  • Associate of Applied Science

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