Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I can perform and analyze data in a laboratory setting, and I've also gone to OCM BOCES for laboratory technology. I am a very good listener, and I can pick up and learn new things quickly. I’m a hard worker, I work good with teams and alone. I’m also good with children.

Skills
  • Seating assignment preparation
  • Effective customer upselling
  • Dining customer service
  • PPE use
  • Cash register operation
  • Payment processing
  • Cash management
  • Scanner operations
  • Credit and cash transactions
  • Coin counting
  • Cash drawer balancing
  • Cash counting machine operations
  • Merchandise restocking
  • Customer order recording
  • Issue resolution
  • Customer assistance
  • Learn quickly.
  • Test blood type
  • Lab tech testing
  • Good communication skills in a job setting.
  • Determination
  • Teamwork
  • Good listener
Education and Training
Solvay High School Solvay, NY Expected in 06/2020 High School Diploma : - GPA :
OCM BOCES Syracuse, NY, Expected in 06/2020 Lab Tech : Health Administration - GPA :
Onondaga Community College Syracuse, NY Expected in : - GPA :
Experience
Landry's - Hostess
Westwood, MA, 10/2019 - 10/2020
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Assisted [Job title] by taking guests drink orders, [Task] and [Task].
  • Notified server after seating parties in section to facilitate prompt service.
  • Tracked seated guests and available seating using [System].
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered questions about food and order statuses for waiting customers.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
Nemacolin Woodlands Resort - Ice Cream Server
Farmington, PA, 06/2019 - 09/2019
  • Memorized seasonal menu options and flavors to provide customers with updated information on new items and offerings.
  • Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
  • Managed POS register to complete customer transactions.
  • Informed shift leaders or management of any obstacles or issues during each shift.
  • Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
  • Served and scooped ice cream, following sizing specifications.
  • Created eye-appealing, delicious-tasting ice cream treats to keep customers coming back.
  • Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
  • Handled cash and credit card transactions quickly and accurately.
  • Restocked ice cream disposable supplies, glass serving dishes and utensils.
  • Performed end-of-day duties by balancing payments and receipts in cash register.
Chick-Fil-A - Cashier
Ventura, CA, 09/2018 - 05/2019
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Operated cash register, collected payments and provided accurate change.
Chick-Fil-A - Cashier
Gonzales, LA, 03/2018 - 08/2018
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and obtained replacements for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Helped customers find specific products, answered questions and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

70Average

resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • Solvay High School
  • OCM BOCES
  • Onondaga Community College

Job Titles Held:

  • Hostess
  • Ice Cream Server
  • Cashier
  • Cashier

Degrees

  • High School Diploma
  • Lab Tech
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: