Positive and upbeat Hostess makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments. Trained in delivering high standards of customer service. Outgoing and personable individual willing to take initiative to create warm and friendly environment for guests' dining experience.
Kind and cheerful Child Caretaker with 5+ years of experience nurturing and caring for children. Adept at keeping children safe, engaged, and well behaved. Successful at directing playtime, enforcing positive behavior and applying behavior redirection and appropriate discipline to manage challenges.
Skills
Wine pairings
Table Bussing
Food inspection
Seating assignment preparation
Safe food handling
Service prioritization
Time management
Customer service
Meal and snack preparation
Activity Planning
Behavior Management
Child Safety Procedures
Responsible driver
Keeping children safe
Certified in First Aid and CPR
Conflict Resolution
Superior communication skills
Emotionally supportive
Educational support
Light housekeeping
Valid driver's license
Family-oriented
Friendly
Reliable
Flexible
High-volume dining
Food safety understanding
Check payment processing
Sales Techniques
Goal-oriented
Leadership
Quality assurance controls
Experience
06/2020 to 02/2021
HostessShepherd Of The Valley – Poland, OH,
Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Accommodated guests with children and special needs to promote comfortable dining experience.
Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
Greeted guests and gathered information to seat groups or place on waitlist.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
Communicated with kitchen staff about cook times to foster customer satisfaction.
06/2019 to 08/2020
Team MemberFortune Brands Home & Security – Des Moines, IA,
Moved supplies, finished products and heavy machinery with help of forklifts and overhead cranes.
Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Replenished and organized department supplies throughout each shift.
Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
Peeled, chopped and sliced produce for use in cold and cooked items.
Filled hot case and rotated stock for maximum sales and consumer safety.
Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
Checked signage and pricing to verify accurate displays on counters and in cases.
01/2018 to 10/2019
BabysitterTown Sports International Holdings Inc – Astoria, OR,
Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Assisted children with bathing and potty training to instill good hygiene from young age.
Accompanied children on outings to approved locations as well as after-school activities.
Read variety of books to children to promote language development skills.
Provided safe and efficient transportation to and from activities and events.
Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
Secured indoor and outdoor premises to protect children under care.
Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
Helped older kids complete homework, school projects and chores.
Minimized TV and mobile device time by engaging children with games and physical books.
01/2019 to 07/2019
Team MemberFortune Brands Home & Security – Durham, NC,
Unloaded trucks, moved containers to staging area and determined correct storage locations.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
Completed additional learning opportunities to advance knowledge and move into senior team member position.
Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
Worked hard to learn all required tasks quickly and maximize performance.
Built and maintained effective working relationships with peers and upper management.
Education and Training
Expected in 05/2021
High School Diploma: Hamilton Township High School - Columbus, OH GPA:
Expected in
: Columbus State Community College - Columbus, OH GPA:
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