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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Hardworking server with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.

Skills
  • Effective customer upselling
  • High-volume dining
  • Safe food handling
  • Bussing expertise
  • Seating assignment preparation
  • Dining customer service
  • Prompt table clearance
  • Hors-d'oeuvres service
  • Food safety understanding
  • Menu knowledge
  • Dish preparation
  • Food inspection
  • Buffet setup and takedown
  • Table setting arrangements
  • Liquor, wine and food service
  • Menu memorization
  • Check payment processing
  • Point of Sale (POS) system operations
  • Relationship management
  • Service prioritization
  • Quality control
Experience
12/2019 to Current
Hostess Vacasa Gloucester, MA,
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Checked dining and serving areas every 15 to 20 minutes to verify proper cleanliness and readiness for guests.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Placed reservations through phone.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
06/2019 to Current
Waitress Bluegreen Resorts Apple Valley, CA,
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked order accuracy and food quality before delivering to customers.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
02/2019 to Current
Bus Driver City Of Wausau Dearborn, MI,

I drive a School Bus for Frankford School.

11/2018 to Current
Paraprofessional Technical Engineering Consultants City, State,

I work in a classroom with another teacher and paraprofessional. Where I work with developmentally challenged students. I do 1 on 1 instruction as well as any other tasks they may need done.

  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Supported students in developing strategies for individual needs and classroom group dynamics.
  • Kept over [Number] students safe in classroom and outside environments.
  • Supplied one-on-one attention to each student while maintaining overall focus on entire group.
Education and Training
Expected in 06/1995
High School Diploma:
Kittatinny Regional High School - Newton, NJ
GPA:

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Resume Overview

School Attended

  • Kittatinny Regional High School

Job Titles Held:

  • Hostess
  • Waitress
  • Bus Driver
  • Paraprofessional

Degrees

  • High School Diploma

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