hostess resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Ambitious student pursuing Exercise Science degree eager to contribute developed knowledge in Physical Therapy Technician role. Skilled in active listening and communication in customer service settings. I am BLS certified and have other valuable skills to this career field. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. I am trying to gain experience in the Physical Therapy field and pursue a career after my schooling.
Skills
Team Leadership
Strong Communication
Planning
Self Management Skills
Hard Working
Committed
Time Management
Customer service
Management Skills
Protocols
Time Management
Memorization skills
Reliable and trustworthy
Organizational skills
CPR certified
Office administration
Problem resolution
Active listening
Coordination
Education and Training
Utah Valley UniversityOrem, UT, Expected in ā āUndergraduate Degree:Exercise Science - GPA:
GPA: 3.89
Major in [Exercise Science]
American Fork High SchoolAmerican Fork, UT, Expected in 05/2019 ā āHigh School Diploma: - GPA:
GPA: 3.87, Graduated with Honors, Cheerleading ā 3 years I was a part of two high school cheer teams. First, in California for 2 years. Second, in Utah for my senior year. Leadership Class ā 1 semester Decorated for school events and rallies. Made announcements and led school rallies.
Cheerleading Team Member
National Honors Society Member
Honor Roll 2019
3.87 GPA
Certifications
Basic Life Support (BLS) Training - 2021
Experience
Omni Hotels - Hostess Atlanta, GA, 05/2020 - 07/2020
I organized where to seat guests.
I controlled the flow of customers in the restaurant making sure the other workers in the restaurant were not overwhelmed.
I used time management skills by giving wait times when necessary.
Answered phone calls.
Greeted guests when they first walked in.
Cleaned and made sure we followed Covid protocols.
Stayed attentive to server availability and table turnover to seat guests quickly.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Accommodated guests with children and special needs to promote comfortable dining experience.
Enhanced guests' experiences by fulfilling special requests during visits.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Answered telephone to provide dining information and take party reservations.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Answered questions about food and order statuses for waiting customers.
Greeted guests and gathered information to seat groups or place on waitlist.
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