Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Ambitious student pursuing Exercise Science degree eager to contribute developed knowledge in Physical Therapy Technician role. Skilled in active listening and communication in customer service settings. I am BLS certified and have other valuable skills to this career field. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. I am trying to gain experience in the Physical Therapy field and pursue a career after my schooling.

  • Team Leadership
  • Strong Communication
  • Planning
  • Self Management Skills
  • Hard Working
  • Committed
  • Time Management
  • Customer service
  • Management Skills
  • Protocols
  • Time Management
  • Memorization skills
  • Reliable and trustworthy
  • Organizational skills
  • CPR certified
  • Office administration
  • Problem resolution
  • Active listening
  • Coordination
Hostess, 05/2020 to 07/2020
Omni HotelsAtlanta, GA,
  • I organized where to seat guests.
  • I controlled the flow of customers in the restaurant making sure the other workers in the restaurant were not overwhelmed.
  • I used time management skills by giving wait times when necessary.
  • Answered phone calls.
  • Greeted guests when they first walked in.
  • Cleaned and made sure we followed Covid protocols.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Answered telephone to provide dining information and take party reservations.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Answered questions about food and order statuses for waiting customers.
  • Greeted guests and gathered information to seat groups or place on waitlist.
Tumbling Coach, 07/2019 to 02/2020
Ymca Twin CitiesLakeville, MN,
  • Teach and spot kids on tumbling skills such as back handsprings, back tucks, cartwheel, etc.
  • Utilized effective spotting techniques to ensure that athletes did not get hurt during tumbling exercises.
  • Cultivated pleasant atmosphere for everyone, which was widely embraced by athletes, families and all staff for organization.
  • Pitched in to assist company's owners with special events at gym, including birthday parties and team-oriented fitness classes.
  • Maximized physical talent of team through quality teaching and coaching.
  • Monitored adherence to rules and regulations with conduct, appearance and class attendance.
  • Mentored and worked with children between ages of 4 and 17 on techniques for both cheerleading and gymnastics.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly.
  • Observed consistent program of stretching and proper conditioning in effort to reduce injuries.
  • Showed athletes proper techniques to avoid injuries.
  • Checked equipment and monitored common areas to maintain neatness, organization and proper upkeep while remaining vigilant on safety.
Store Associate, 10/2017 to 06/2019
Goodwill Industries Of Central OklahomaMoore, OK,
  • Creating shipping labels for customers.
  • Customer service with shipping, printing, mailboxes, retail, or other services.
  • Sorting mail, packaging, and completing printing jobs.
  • After completing UPS Store online training I got a raise.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Answered customer questions regarding shipments.
  • Notified customers of delays, decreasing calls to support.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Resolved customer complaints and adjusted orders.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Education and Training
Undergraduate Degree: Exercise Science, Expected in
Utah Valley University - Orem, UT,

GPA: 3.89

  • Major in [Exercise Science]
High School Diploma: , Expected in 05/2019
American Fork High School - American Fork, UT,

GPA: 3.87, Graduated with Honors, Cheerleading — 3 years I was a part of two high school cheer teams. First, in California for 2 years. Second, in Utah for my senior year. Leadership Class — 1 semester Decorated for school events and rallies. Made announcements and led school rallies.

  • Cheerleading Team Member
  • National Honors Society Member
  • Honor Roll 2019
  • 3.87 GPA
  • Basic Life Support (BLS) Training - 2021

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Resume Overview

School Attended

  • Utah Valley University
  • American Fork High School

Job Titles Held:

  • Hostess
  • Tumbling Coach
  • Store Associate


  • Undergraduate Degree
  • High School Diploma

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