Hostess resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Throughout the many jobs that I have worked while being a full tome student, I have created a profound background and set of skills that I will continue to use in jobs and tasks in the future. While being a Hostess at a pristine flourishing restaurant I am able to be a high energy restaurant worker skilled at welcoming guests and overseeing efficient dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. While working at a Greenhouse I became a friendly Cashier offering more than 3 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Committed and hardworking while processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Being a child care provider taught me to inspired children by providing warm, nurturing environments for optimal development. I was driven to coordinate activities focused on skill-building, social development and positive interactions. Skilled in planning and preparing nutrient-dense meals to support strong growth, while managing allergens and dietary restrictions. And most importantly have fun with the child/children.

  • Communication skills
  • Dining area cleanliness
  • To-Go Order Preparation
  • Food Preparation and Safety
  • Ordering Procedures
  • Refunds and exchanges
  • Cash register operations
  • Payment collection
  • Credit card processing
  • Customer assistance
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Bagging and Packaging
  • Refund Handling
  • Safety awareness
  • Emotional development
  • Early childhood development
Work History
06/2019 to Current
Hostess Red Robin International, Inc. Houston, TX,
  • Planned and executed guest parties by organizing menus, spaces and special requests.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted managers and servers with closing tasks and chores.
04/2017 to Current
Customer Service Cashier Roche Bros Acton, MA,
  • Counted cash in register drawer at beginning and end of shift.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Handled credit and cash transactions for customers with accuracy and speed.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted customers with locating and choosing merchandise in any store department.
06/2016 to Current
Childcare Provider The Boar's Head Charlottesville, VA,
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Met with parents about daily activities, positive developments and issues.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Managed safety and security of all children under care.
  • Cared for children ages 3 months to 10 years in nurturing and age-appropriate way.
06/2018 to 11/2019
Receptionist Mace San Diego, CA,
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Scheduled and confirmed appointments for stylists.
  • Answered incoming calls daily to resolve issues and schedule appointments.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
Expected in 07/2020
High School Diploma:
Oregon High School - Oregon, WI
  • Graduated with 3.0 GPA
Expected in 05/2024
Associate of Science: Psychobiology
University of Milwaukee - Milwaukee, WI,
  • Continuing education in Psycholofy

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Resume Overview

School Attended

  • Oregon High School
  • University of Milwaukee

Job Titles Held:

  • Hostess
  • Customer Service Cashier
  • Childcare Provider
  • Receptionist


  • High School Diploma
  • Associate of Science

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