LiveCareer-Resume

Hostess resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Focused Hostess with knowledge of customer service, time management and effective planning. Skilled at handling phone duties and reservations. Experienced in coordinating large-scale events and intimate dining. Proactive and friendly with over 2 years of experience in restaurant industry.

Skills
  • Professional demeanor
  • Bussing expertise
  • Reliable, Respectful and Responsible
  • Marketing and sales experience
  • Memorizing seating assignment
  • Organizing and prioritizing
  • Flexible and adaptable
  • Multitasking and prioritization
  • Dependable and trustworthy
  • CPR trained
  • Outgoing personality
  • Trained in food safety guidelines
  • Customer service oriented
  • Strong communication skills
  • Private caregiver
  • Web Designing, Excel, Word, Power point, and Publisher
Experience
Hostess, 03/2014 - 07/2015
Beaver Creek Ski Resort Avon, CO,
  • Opened the door for guests, on there way in and out
  • Greet and seat guests
  • Introduce guests to their servers
  • Inspected restrooms for cleanliness and availability of supplies
  • Bussin down tables promptly
  • Memorize tables, so you don't overload servers.
  • Managed guest expectations by relaying information regarding hours, wait times and specials
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs
  • Calculated charges, issued table checks and collected payments from customers
  • Answered customers questions about hours, seating, current wait time and other information
  • Answered phone politely and promptly, to inform customers of wait times, take reservations and record to-go orders
  • Notified servers after seating parties in section for prompt service
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations
  • Managed opening and closing duties
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction
  • Guided guests to appropriate seating for party size, provided with menus and took drink orders
  • Monitored dining area to assess server capacity and accurately estimate wait times
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests
  • Completed checklists, including emptying trash, and rolling silverware
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly
  • Kept tables neat, cleared away dirty dishes, and wiped down surfaces

Reason For Leaving:
I moved back to Bellingham, WA

Assistant , 09/2012 - 01/2014
University Of Utah Salt Lake City, UT,
  • Greeted all guests with positive demeanor and asked open-ended questions to determine requirements
  • Purchased, distributed and restocked supplies
  • Assisted with all aspects of operations for organization, providing direct support to employees and customers
  • Inside appliances fixing or installing, along with outside fixing or installing appliances
  • Listened to customer needs, identified solutions and come to a resolving agreement
  • Managed phone calls from clients when the manager was unavailable and provided informative answers to questions.
  • Communicated with customers to place and receive orders
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Painting, pressure washing, flooring, lawn maintenance, gutter cleaning and reroofing

Reason For Leaving:
Moved to Las Vegas, NV

Production Worker, 01/2011 - 07/2012
Masterbrand Cabinets Inc. Lynchburg, VA,
  • Divided the clean lien from the soil side
  • Washing Towel, sheets, gowns, blankets, hospital socks, and bedding
  • Running clean lien through the machinery
  • Labeling Merchandise
  • Moving on your feet for long periods of time
  • Set up and operated production equipment according to daily work orders and safety procedures
  • Organized all project components on work tables according to work flow
  • Recorded production data in daily logs
  • Trained new employees with proper equipment to prevent accidents
  • Inspected quality of finished products, making minor repairs to meet order expectations
  • Unloaded incoming items off trucks, moved boxes to staging area, sorted items
  • Helped machine operators set up and tend equipment to complete runs
  • Moved items between machinery and transport equipment based on current production needs
  • Packaged products to complete daily work orders
  • Monitored processes to avoid overloading and keep machinery functioning properly

Reason For Leaving:
Started college

Cashier, 08/2008 - 11/2008
Chipotle Joliet, IL,
  • Cashier and worked drive-thru window
  • Drove sales and add-on purchases by promoting specific item options to customers
  • Smoothly processed incoming orders, handling it with exceptional accuracy
  • Helped customers find specific meals, answering questions and offering advice
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
  • Wiped down counters and maintain cleanliness
  • Processed customer payments quickly and returned exact change and receipts
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping
  • Worked closely with front-end staff to assist customers
  • Troubleshot and resolved issues with cash registers, card scanners and printers

Reason For Leaving:
Restaurant Closed

Education
High School Diploma: , Expected in 07/2012
-
Squalicum High School - Bellingham, WA
GPA:
  • High school diploma: No

Number of years completed:

(Freshman, Sophomore, and, Junior year)

Certified Nurse Assistant : Medical Assisting, Expected in 10/2012
-
Charter College - Bellingham, WA,
GPA:
GED: , Expected in 06/2011
-
Whatcom Community College - Bellingham, WA
GPA:
Certifications
  • Certified Nursing Assistant
  • Washington Department of Health Certification
  • CPR certification
  • Certificate in Nursing
Activities and Honors
  • Attendance award; Freshman year, (2008-2009)
  • Volunteered at St. Francis Center
  • Volunteered at the Arthritis Foundation

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Resume Overview

School Attended

  • Squalicum High School
  • Charter College
  • Whatcom Community College

Job Titles Held:

  • Hostess
  • Assistant
  • Production Worker
  • Cashier

Degrees

  • High School Diploma
  • Certified Nurse Assistant
  • GED

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