LiveCareer-Resume

hostess resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Enthusiastic student who is well-rounded and experienced in many fields ranging from the service industry to marketing. Can handle fast-paced work environments and is skilled in formulating business plans. Learned to be a team player from a young age and has learned to handle money responsibly. Has a unique eye for advertising and marketing and can adjust to any industry I am presented with. Able to collaborate successfully in group environments as well as work independently. Can adapt to any situation and can use problem-solving experience to handle any task at hand. Open-minded and eager to learn new skills.

Skills
  • Took Mandarin Chinese for 5 years
  • Took Spanish for 6 years
  • Seating assignment preparation
  • Conflict and dispute resolution
  • 3 years varsity lacrosse
  • 15 years classical ballet experience
  • 5 years competitive dancing experience
  • Planning and coordination
  • Marketing experience
  • Business pitching experience
  • Digital art experience
  • Safe Food Handling
  • Problem resolution
  • Customer service
  • Table setting arrangements
  • Business operations understanding
  • Multitasking ability
  • Tech-savvy
  • Document control
  • Project coordination
  • Professional and polished presentation
  • Understands confidentiality
  • Swimming lessons
  • Emergency Response
  • First Aid/CPR
Education and Training
North Broward Preparatory School Coconut Creek, FL, Expected in 2020 High School Diploma : - GPA :
University of North Florida Jacksonville, FL Expected in BBA : Business And Marketing - GPA :
Parks, Recreation, And Cultural Arts Department Pompano Beach, FL, Expected in 2016 Junior Lifeguarding Certificate : - GPA :

40 hours completed

  • Trained for 2 weeks in the Pompano Beach Junior Lifeguard Program
  • Learned effective CPR techniques
  • Educated in lifesaving protocol for various situations including drowning, heat strokes, rip tides, life-threatening injuries, etc.
  • Learned to work in a group environment and developed problem-solving skills
North Broward Preparatory School Coconut Creek, FL, Expected in 2017 Certificate of Excellence in Chinese : - GPA :

180 hours completed

  • Received a certificate of excellence for my dedication to my studies in Mandarin Chinese
University of Central Florida Orlando, FL Expected in 2019 Startup Studio UCF Certificate of Completion : - GPA :

96 hours completed

  • Received a certificate for my completion in the Startup Studio UCF Summer Entrepreneurship Program in July of 2019
  • There I learned how to formulate business plans, Value Propositions, and pitch business ideas to investors
  • Well-versed in group collaboration and formulation of ideas
  • Learned effective marketing skills and techniques
Nova Southeastern University Davie, FL Expected in 2019 Certificate of Completion Entrepreneurship Program : - GPA :

20 hours completed

  • Received a certificate of completion of the Ice Cream Entrepreneurship Program at Nova Southeastern University
  • There I learned effective marketing techniques as well as how to advertise to specific markets
  • Competed against other students in pitching marketing ideas to a local business owner
  • Learned to collaborate efficiently and work in groups
  • Well-versed in digital art which allowed us to effectively visualize group advertisement ideas.
  • Learned to take both positive and constructive feedback
Experience
Four Seasons Hotels Inc - Hostess
Milan, TN, 11/2018 - Current
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Answered questions about food and order statuses for waiting customers.
  • Cleaned and restocked front counter areas and checked server supplies.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing drinks to waiting guests.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Prepared dining room for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
  • Assisted servers and bussers by taking guests drink orders, serving appetizers, and clearing tables.
  • Guided guests to appropriate seating for party size, provided with menus and appetizers.
  • Notified servers after seating parties in section for prompt service.
  • Helped to plan and execute parties for more than 25 guests, including coordinating menus and preparing tables.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Tracked seated guests and available seating using a seating chart.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Marine Matinence Managers - Receptionist Assistant
City, STATE, 01/2020 - 04/2020
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained professional tone at all times, including during peak rush hours.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Helped prepared packages and set up deliveries for customers.
Schecter Law - Paralegal Student Assistant
City, STATE, 01/2018 - 01/2018
  • Drafted correspondence and will and testament documentation and submitted all materials to appropriate parties.
  • Coordinated with office paralegal regarding responsive documents and document retention.
  • Filed required paperwork for paralegals
  • Drafted motions, briefs and other legal documents associated with litigation process.

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Resume Overview

School Attended

  • North Broward Preparatory School
  • University of North Florida
  • Parks, Recreation, And Cultural Arts Department
  • North Broward Preparatory School
  • University of Central Florida
  • Nova Southeastern University

Job Titles Held:

  • Hostess
  • Receptionist Assistant
  • Paralegal Student Assistant

Degrees

  • High School Diploma
  • BBA
  • Junior Lifeguarding Certificate
  • Certificate of Excellence in Chinese
  • Startup Studio UCF Certificate of Completion
  • Certificate of Completion Entrepreneurship Program

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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