Hostess Resume Example Morris Hospital

HOSTESS

Professional Summary

High energy restaurant worker skilled at welcoming guests and overseeing efficient dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities. Energetic Camp Counselor with history of promoting positivity and program engagement. Work effectively within teams to develop creative ideas and solutions to complex issues. Well engaged opportunist with ability to address concerns and behavorial issuesamong children. Experience withr managing customer conerns and complaints. Experience in managing rmotional and behavioral outburts in children ages 5-12. Experience in working with adults and children with disabilites and special needs.

Work History

Morris Hospital. Minooka , ILHostess | 08/2019 - 03/2020

Assisted managers with quickly resolving service- and food-related issues.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Collected information from arriving customers to seat groups or place them on waitlist.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Informed servers of newly seated parties for speedy service.
Worked closely with servers to efficiently set up new tables, monitor food and kitchen availability and maintain customer satisfaction.
Promoted business loyalty by fostering positive customer relationships.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Took information about guests' party size, led to seating and offered menus.

Seaworld Parks. San Antonio , TXCamp Counselor | 07/2018 - 08/2019

Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
Communicated with parents about campers' activities.
Collaborated with other camp counselors to design fun activities for campers.
Implemented recreational activities such as kickball and hikes to promote campers' physical health and encourage teamwork skills development.
Followed established emergency procedures to enable best possible resolution of incidents.
Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation.
Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Supported children by actively listening and offering encouragement.
Checked children prior to entering boats, canoes or kayaks to check life jacket usage and maintain overall safety standards.
Walked alongside troubled or homesick campers during day hikes and expeditions.
Organized and guided group activities by leading, coaching and participating with campers.
Planned various indoor activities, including painting, drama productions and ceramics in preparation for rainy days or stormy weather.
Worked with children of all ages varying on the spectrum.

City Of Round Rock. Round Rock , TXSummer Camp Counselor | 08/2018 - 08/2018

Supported children by actively listening and offering encouragement.
Helped at-risk youths in low-income areas by guiding, mentoring and counseling, as well as encouraging each to achieve personal and spiritual goals.
Organized and guided group activities by leading, coaching and participating with campers.
Worked with 15 children of varying age, interest, skill and developmental levels over 2 weeks.
Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Provided clear instruction to activity and program participants to deliver fun and safety.
Resolved conflicts that arose between campers by communiction and cool down periods.
Maintained excellent attendance record, consistently arriving to work on time.

Volunteer Work

Certified Speical Olympics Track and Field Coach
Volunteer age 10-15
Coach ages 16- N/A
Work with adults and children with disabilites and special needs

Skills

Menu board art
Guest seating arrangements
Table setting knowledge
Interactive communication skills
First Aid/CPR
Friendly and Professional Customer Service

Register
To go preperation
Behavioral management with children
Ability to remain calm in emergencies
Relationship building

Education

Arlington High SchoolCityExpected in 06/2024High School Diploma

Certifications

First Aid/CPR Certified Expires 03/30/2021
Babysiter Certifed Expires N/A
Special Olympics Track and Field Coach

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Hostess Resume Example

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