Hostess Resume Example
Love this resume?Build Your Own Now
HOSTESS
Summary
Self-motivated individual with a talent for coordinating guest services. Extensive history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environments. Positive and upbeat server that makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in any environment.
Skills
|
|
Experience
On The Border | West Des Moines , IAHostess08/2020 - 12/2020
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Answered telephone to provide dining information and take party reservations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Answered questions about food and order statuses for waiting customers.
- Checked dining and serving areas every 10 minutes to verify proper cleanliness and readiness for guests.
- Answered customers' questions about hours, seating, current wait time and other information.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Omni Hotels | Washington , DCAdministrative Assistant11/2019 - 07/2020
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Entered invoice data into company database and updated details, including customer contacts and preferred appointment times to keep information current.
Americold Logistics | Pendergrass , GAServer06/2018 - 03/2020
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Arranged place settings with fresh tablecloths and tableware to beautify table.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Processed customers' payments and provided receipts.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
On The Border | Woodland Hills , ARServer02/2018 - 06/2018
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Education and Training
Jacksonville State University | City, StateSome College (No Degree) in Art
Mceachern High School | City, StateHigh School Diploma05/2016
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Measurable results
Resume Overview
School Attended
- Jacksonville State University
- Mceachern High School
Job Titles Held:
- Hostess
- Administrative Assistant
- Server
Degrees
- Some College (No Degree) in Art
High School Diploma
Similar Resumes
