LiveCareer-Resume

Hostess resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Positive and upbeat worker providing a welcoming environment while balancing diverse business requirements. Knowledgeable about communication, team building, and independent tasks to keep the work environment moving smoothly. Successful in maintaining productivity and calm in fast-paced environments.

Skills
  • Ability to work under high pressure
  • Communication skills
  • Time management
  • Conflict resolution
  • Adaptability
  • Leadership
  • Exceptional organizational skills
  • Punctual
Education and Training
San Francisco State University San Francisco, CA Expected in 05/2024 Bachelor of Science : Biology - GPA :
City College of San Francisco San Francisco, CA Expected in 05/2022 GED : - GPA :
Monterey Peninsula College Monterey, CA Expected in 12/2021 GED : - GPA :
Hartnell College Salinas, CA Expected in 12/2021 GED : - GPA :
Carmel High School Carmel, CA, Expected in 06/2019 High School Diploma : - GPA :
Experience
Shepherd Of The Valley - Hostess
Poland, OH, 07/2020 - 12/2020
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Tracked seated guests and available seating.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
The Del Monte Lodge - Front Desk Clerk
Cleveland, OH, 08/2017 - 10/2019
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Investigated and independently resolved all customer complaints to boost satisfaction.
  • Monitored reservations to track incoming parties and special events.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Explained and pointed out property details to guests, including dining areas, pool, spa and fitness center.
The Sunshine House Early Learning Academy - Daycare Teacher
Moncks Corner, SC, 03/2017 - 08/2018
  • Tended to children ranging from 1-10 years in age
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Taught children foundational skills such as colors, shapes and letters.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Read aloud and played alphabet games to encourage early literacy.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Introduced learning activities and imaginative play materials for children to explore and manipulate.
  • Read stories to children and taught painting, drawing and crafts.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Enforced behavior expectations at all times.

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Resume Overview

School Attended

  • San Francisco State University
  • City College of San Francisco
  • Monterey Peninsula College
  • Hartnell College
  • Carmel High School

Job Titles Held:

  • Hostess
  • Front Desk Clerk
  • Daycare Teacher

Degrees

  • Bachelor of Science
  • GED
  • GED
  • GED
  • High School Diploma

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