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Skilled [Job Title] motivated to enhance customer loyalty with exceptional service. Keep stations well-stocked, organized and ready for any need. Proficient in safe food handling, allergies and special dietary restrictions.
Results-driven serving professional familiar with daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Reliable, customer service-driven team player with [Number] years of restaurant experience and drive for performance in all areas.
High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.
Hardworking [Job Title] ready for new challenges and career growth with [Type] establishment. Familiar with organizing seating for individuals or parties to maximize satisfaction. Excellent communication, planning and problem-solving abilities.
Positive and upbeat restaurant professional able to make guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments.
Focused [Job Title] with knowledge of customer service, time management and effective planning. Skilled at handling phone duties and reservations. Experienced in coordinating large-scale events and intimate dining. Proactive and friendly with over [Number] years of experience in [Industry] industry.
Remarkable [Job Title] providing superior level of customer service to guests and prospective guests. Proven ability to run [Type] front desk, keep customers satisfied and resolve any conflicts that may arise. Technically-savvy, friendly, punctual and always prepared for any challenge.
Highly motivated [Job Title] with talent for coordinating services for property guests. Qualified to multi-task in many different areas of [Industry] management with specialties in conflict resolution, team coordination and customer support.
Self-motivated and dependable [Job Title] capable of achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering [Number] years of experience working in [Industry].
Adaptable [Job Title] offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Competent and capable team member in FOH and BOH operations. Bringing [Number] years of experience with [Type] food service.
Cheerful [Job Title] with [Number] years helping customers while supporting teammates and managers. Friendly and conversational when welcoming guests, [Task] and [Task]. Expert at prioritizing guest needs and stepping in to help [Job title] during busy hours with [Task].
Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.
[Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Soft skill] and [Soft skill].
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- Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
- Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
- Answered telephone to provide establishment information and take party reservations.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Worked within [Type] application to collect reservation information and communicate updates to guests.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
- Monitored dining area to assess server capacity and accurately estimate wait times.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
- Recognized VIP customers immediately and provided special treatment, including preferred tables.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
- Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Checked menus to verify current selection availability and cleanliness.
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
- Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
- Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Guided guests to appropriate seating for party size, provided with menus and [Action].
- Enhanced guests' experiences by fulfilling special requests during visits.
- Cleaned and restocked front counter areas, got change for register and checked server supplies.
- Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
- Answered questions about food and order statuses for waiting customers.
- Cleaned seating area and checked restrooms every [Timeframe].
- Managed closing duties, including restocking items and reconciling cash drawer.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Answered customers' questions about hours, seating, current wait time and other information.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Placed reservations through phone and email into [Software].
- Placed reservations through phone and email into [Software].
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Calculated charges, issued table checks and collected payments from customers.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Transported all dirty glassware and utensils from dining room to dish-washing area for proper cleaning.
- Served plated dinners, buffet-style dinners
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
- Maintained accuracy while handling payments of up to $[Amount], giving change and printing receipts with [Type] system.
- Checked order accuracy and food quality before delivering to customers.
- Explained preparation of various menu items, describing ingredients and cooking methods to customers.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
- Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Carried [2-3] plates at one time without dropping or spilling, decreasing overall customer wait time.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
- Removed trash, spills and trays to keep areas clean and professionally organized.
- Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Greeted guests with friendliness and professionalism.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Applied proactive and resourceful nature to create pleasant guest experiences.
- Supported serving staff in delivering accurate and well-presented food orders.
- Managed inventory of dining room products, including condiments, linens and flatware.
- Verified adequate levels of supplies such as linens and trays and restocked low items.
- Earned reputation for good attendance and hard work.
Douglas Anderson School of The Arts - Jacksonville, FL
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Resume Overview
School Attended
- Douglas Anderson School of The Arts
Job Titles Held:
- Hostess
- Waitress
- Dish Washer
Degrees
- Associate of Arts
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