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Hostess Resume Example

Resume Score: 80%

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HOSTESS
Summary

I can offer a lot if hired to be apart of your team. I am a fast learner and I am very outgoing. I'm detail oriented, I take time on my assignments and I always get everything done on time. I was diagnosed with Hodgkin's lymphoma in October of 2019 and am just in remission May 2020 so that explains the gap in my resume. I am cleared to work from my oncologist. I am very strong and very smart.

Skills

•Outgoing

•hardworking

•detail oriented

  • Table Bussing
  • High-volume dining
  • Check payment processing
  • Price memorization
  • Critical thinking
  • Troubleshooting
  • Service prioritization
Experience
Hostess |Red plum - Warren, OH|08/2020 - 12/2020

Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.

utes.

  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Tracked seated guests and available seating.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Notified server after seating parties in section to facilitate prompt service.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Assisted servers by taking guests drink orders.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Answered telephone to provide dining information and take party reservations.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Answered questions about food and order statuses for waiting customers.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Enhanced guests' experiences by fulfilling special requests during visits.
Assembly Line Worker|Kraftmaid cabinetry - Middlefield, OH|01/2019 - 05/2019
  • Inspected and tested final products to verify conformance to established tolerances.
  • Positioned and aligned components to complete accurate assembly work.
  • Formed assemblies and subassemblies using drills and screws.
  • Smoothed surfaces to enhance alignment of parts and finishes.
  • Set and verified parts clearances to prevent jams or wasted materials.
  • Checked parts against stock lists, blueprints and material specifications to verify compliance with standards.
  • Used basic skills to complete component assembly with minimal supervision, meeting project expectations.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Reviewed project specifications and documentation to understand task and deadline requirements.
  • Stored and disposed of hazardous materials according to regulatory standards and organizational expectations to prevent environmental contamination and injury.
  • Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
  • Assembled component parts of items and completed hand-finishing of final products.
  • Removed physical refuse and debris, organizing tools to maintain safe, effective work environment.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Calculated materials consumption, hourly rates and relevant assembly details using mathematical skills.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Met prescribed safety measures and procedures to help the department meet consecutive safety ratings.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Used established assembly instructions to complete jobs in efficient and accurate manner.
  • Removed scratches and imperfections to improve product quality.
  • Supported QA measures by visually inspecting items and removing defective elements.
  • Determined root cause for machinery malfunction by performing troubleshooting tasks.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Assisted assessment of finalized product development to maintain QC standards.
Embroidery Machine Operator|Color 3 embroidery stitch - Warren, OH|06/2018 - 12/2018
  • Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
  • Followed quality control guidelines and inspected garments to verify pristine condition before final delivery to customer boosting revenue.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Monitored machine operations to detect problems such as defective stitching, breaks in thread or machine malfunctions.
  • Folded or stretched edges or lengths of items while sewing to facilitate forming specified sections.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved profit margins by streamlining operations and workflow.
  • Collaborated with others to discuss new opportunities.
  • Recognized by management for providing exceptional customer service.
  • Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during all shifts.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Created agendas and communication materials for team meetings.
  • Delivered orders to customer locations on time.
Sales Associate and Cashier |Victoria's Secret - Niles, OH|10/2017 - 01/2018
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues regarding customer complaints and escalated worsening concerns for remediation.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Resolved issues with cash registers, card scanners and printers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Received payments for items and issued receipts.
  • Inspected items for damage and obtained replacements for customers.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Helped customers find specific products, answered questions and offered product advice.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
Education and Training
Champion High School|Warren, OH|05/2018High School Diploma
Trumbull Career And Technical Center|Warren, OH|05/2018Certificate : Equine Studies
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Red plum
  • Kraftmaid cabinetry
  • Color 3 embroidery stitch
  • Victoria's Secret

School Attended

  • Champion High School
  • Trumbull Career And Technical Center

Job Titles Held:

  • Hostess
  • Assembly Line Worker
  • Embroidery Machine Operator
  • Sales Associate and Cashier

Degrees

  • High School Diploma
    Certificate : Equine Studies

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