Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
I can offer a lot if hired to be apart of your team. I am a fast learner and I am very outgoing. I’m detail oriented, I take time on my assignments and I always get everything done on time. I was diagnosed with Hodgkin’s lymphoma in October of 2019 and am just in remission May 2020 so that explains the gap in my resume. I am cleared to work from my oncologist. I am very strong and very smart.
Skills
•Outgoing
•hardworking
•detail oriented
Table Bussing
High-volume dining
Check payment processing
Price memorization
Critical thinking
Troubleshooting
Service prioritization
Experience
Hostess , 08/2020 - 12/2020 Excela Health – Derry, PA,
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
utes.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Answered customers' questions about hours, seating, current wait time and other information.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Monitored dining area to assess server capacity and estimate wait times.
Set up and decorated menu marketing boards with current meal and drink specials.
Tracked seated guests and available seating.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Notified server after seating parties in section to facilitate prompt service.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Communicated with kitchen staff about cook times to foster customer satisfaction.
Assisted servers by taking guests drink orders.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Answered telephone to provide dining information and take party reservations.
Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Greeted guests and gathered information to seat groups or place on waitlist.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Answered questions about food and order statuses for waiting customers.
Offered preferred tables and other special accommodations to VIP customers.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Enhanced guests' experiences by fulfilling special requests during visits.
Assembly Line Worker, 01/2019 - 05/2019 Stanley Black & Decker, Inc. – Palm Beach, FL,
Inspected and tested final products to verify conformance to established tolerances.
Positioned and aligned components to complete accurate assembly work.
Formed assemblies and subassemblies using drills and screws.
Smoothed surfaces to enhance alignment of parts and finishes.
Set and verified parts clearances to prevent jams or wasted materials.
Checked parts against stock lists, blueprints and material specifications to verify compliance with standards.
Used basic skills to complete component assembly with minimal supervision, meeting project expectations.
Built and packaged products to comply with multiple work orders and deadlines.
Reviewed project specifications and documentation to understand task and deadline requirements.
Stored and disposed of hazardous materials according to regulatory standards and organizational expectations to prevent environmental contamination and injury.
Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
Assembled component parts of items and completed hand-finishing of final products.
Removed physical refuse and debris, organizing tools to maintain safe, effective work environment.
Recognized defective material and reported issues to management to facilitate prompt resolution.
Calculated materials consumption, hourly rates and relevant assembly details using mathematical skills.
Contributed to team-based environment to maintain line productivity and meet expected deadlines.
Met prescribed safety measures and procedures to help the department meet consecutive safety ratings.
Boxed, labeled and moved items to keep production lines moving swiftly.
Used established assembly instructions to complete jobs in efficient and accurate manner.
Removed scratches and imperfections to improve product quality.
Supported QA measures by visually inspecting items and removing defective elements.
Determined root cause for machinery malfunction by performing troubleshooting tasks.
Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
Assisted assessment of finalized product development to maintain QC standards.
Embroidery Machine Operator, 06/2018 - 12/2018 Qvc, Inc. – Coral Springs, FL,
Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
Followed quality control guidelines and inspected garments to verify pristine condition before final delivery to customer boosting revenue.
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Monitored machine operations to detect problems such as defective stitching, breaks in thread or machine malfunctions.
Folded or stretched edges or lengths of items while sewing to facilitate forming specified sections.
Demonstrated leadership by making improvements to work processes and helping to train others.
Improved profit margins by streamlining operations and workflow.
Collaborated with others to discuss new opportunities.
Recognized by management for providing exceptional customer service.
Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during all shifts.
Lubricated parts and performed minor maintenance to improve machine function.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Created agendas and communication materials for team meetings.
Delivered orders to customer locations on time.
Sales Associate and Cashier , 10/2017 - 01/2018 Tapestry, Inc. – Key West, FL,
Assisted with purchases, locating items and signing up for rewards programs.
Operated cash register, collected payments and provided accurate change.
Welcomed customers, offering assistance to help find necessary store items.
Learned roles of other departments to provide coverage and keep store operational.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues regarding customer complaints and escalated worsening concerns for remediation.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Resolved issues with cash registers, card scanners and printers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Assisted customers with account updates, new service additions and promotional offers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Promoted specific item options to drive sales and achieve add-on purchases.
Received payments for items and issued receipts.
Inspected items for damage and obtained replacements for customers.
Monitored sales events, added new merchandise and rang up purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Helped customers find specific products, answered questions and offered product advice.
Scanned customer purchases, supporting transactions to streamline sales process.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Education and Training
High School Diploma: , Expected in 05/2018 - Champion High School - Warren, OH GPA:
Certificate : Equine Studies, Expected in 05/2018 - Trumbull Career And Technical Center - Warren, OH GPA:
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