Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Reliable [Job Title] offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Motivated [Job Title] with [Number] years of experience boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Dependable [Job Title] with [Number] years of experience in [Type] environments. Skillful in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems. Knowledgeable [Job Title] fluent in [Language] and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales. Motivated sales professional offering [Number] years of progressive [Type] experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations. Creative [Job Title] well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in [Area of expertise] and [Area of expertise]. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships. Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

Skills
  • [Type] trend knowledge
  • Sales expertise
  • Product promotions
  • Loss prevention
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Product and Service Sales
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Relationship building
  • Social perceptiveness
  • Upselling
  • Cash register operations
  • Cash Handling
  • Problem-solving skills
  • Excellent people skills
  • Dining area maintenance
  • Sales training
  • Cash register operation
  • Adapt to diverse groups
  • Multi-tasking strength
  • Client Service
Work History
09/2018 to 12/2019
Hostess Mhc Equity Lifestyle Properties Morgan Hill, CA,
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by [Amount]%.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Conducted [Timeframe] dining room and server checks to assess readiness for expected customer loads.
  • Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using [Software].
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times by [Number]%.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Documented reservations and communicated changes to guests using [Software].
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software].
  • Informed servers of newly seated parties for speedy service.
  • Directed and managed all banquet functions for [Number]-room [Type] property, including [Number] square feet of meeting space.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
12/2015 to 10/2016
Sales Associate Mccoy-Rockford Houston, TX,
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Tracked stock using company inventory management software.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
11/2014 to 08/2015
Sales Associate Mccoy-Rockford Austin, TX,
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Tracked stock using company inventory management software.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Education
Expected in 05/2015
High School Diploma:
Bethlehem Center Senior High School - Fredericktown, PA,
GPA:
Expected in 05/2021
Bachelor of Arts: Art
Washington & Jefferson College - Washington, PA
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

71Average

resume Strength

  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Bethlehem Center Senior High School
  • Washington & Jefferson College

Job Titles Held:

  • Hostess
  • Sales Associate
  • Sales Associate

Degrees

  • High School Diploma
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: