High energy restaurant worker skilled at welcoming guests and overseeing efficient dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Polite and positive hostess or customer service with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking. Hotel dining and catering professional well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business.
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