Hostess Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Ambitious receptionist offering a year and a half of experience in customer-facing administrative roles. Displaying key strengths in communication and service. Ready to enhance company image by providing friendly, effective services to all customers. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

  • Conflict and Dispute Resolution
  • Learning Strategies
  • Ordering Procedures
  • Interactive Communication Skills
  • Grammar
  • Spelling
  • Administrative Support
  • Attention to Detail
  • Organization and Efficiency
  • Multi-Line Telephone Skills
  • Scheduling
  • Sorting and Labeling
  • Sales
  • Cleaning
  • Customer and Client Relations
  • Taking Messages
  • Customer Checkout
  • Sorting
  • Customer Contact
Education and Training
Ohio University Chillicothe Chillicothe, OH, Expected in : Social Work - GPA :
Capital University Columbus, OH Expected in I Was Enrolled Here For A Year And A Half : Social Work - GPA :
Excela Health - Hostess
Unity, PA, 10/2020 - Current
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Leveraged POS system to collect reservation information and communicate updates to guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Answered questions about food and order statuses for waiting customers.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Helped to plan and execute parties for more than 50 guests, including coordinating menus and preparing tables.
  • Assisted servers and managers by taking guests drink orders, food and full set (plates, silverware and napkins).
  • Answered telephone to provide dining information and take party reservations.
  • Tracked seated guests and available seating using POS system.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Sage Hospitality Resources, Llp - Server
Houston, TX, 01/2020 - 11/2020
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Properly labeled and dated all food products for safety.
  • Placed frequently used food such as [Type] and [Type] in proper storage containers and placed perishable items in refrigerator.
  • Made adjustments to food items to accommodate guests with allergies or specific dietary concerns.
  • Handled waste management duties by properly and safely disposing of all trash at end of shift.
  • Sanitized all cutting boards and surfaces at beginning of shift to avoid cross-contamination.
  • Kept stations stocked and ready for use to maximize productivity.
  • Monitored freshness and condition of prepared foods by checking expiration dates and heat lamp temperatures.
Great Lakes Dredge & Dock Company, Llc - Receptionist
Fort Pierce, FL, 03/2020 - 07/2020
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Entered data in computer software to keep records of personnel information.
  • Sorted incoming mail and directed to correct personnel each day.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Scheduled and confirmed appointments.
Activities and Honors

Member in the church, and am involved in the worship team.

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Ohio University Chillicothe
  • Capital University
Job Titles Held:
  • Hostess
  • Server
  • Receptionist
  • Some College (No Degree)
  • I Was Enrolled Here For A Year And A Half

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