Hardworking and reliable with strong ability in Helping other and . Offering being able to greet customers and anyone who walks through the door with a smile, Giving direction and helping individuals with any questions or concerns and making sure things are easy as possible with having nothing to worry about. Highly organized, proactive and punctual with team-oriented mentality. Skilled receptionist/takeout offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Skills
Warm and Friendly
Workflow Coordination
Ability to Lift 30 Pounds
Service Oriented
Conflict and Complaint Resolution
Verbal and Written Communication
Cool Under Pressure
Cleaning and Sanitizing
Experience
Hostes/Take-Out Server, 11/2020 to Current Brady Corporation – Minneapolis, MN,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Made reservations for guests up to 25 days in advance.
Designed emergency protocols to enhance customer and worker safety.
Monitored dining rooms for safety and customer needs, upholding high standards for service and experiences.
Refilled drinks at many tables throughout service areas, checking in with diners about specific needs.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Increased sales of high margin menu items through effective upselling.
Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Collaborated with host, bus person and cook to serve up food and beverage options.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Implemented sanitary food handling, holding and service protocols.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Private Nanny, 01/2018 to Current Family/Friends – City, STATE,
Prepared nutritious meals, cleaned laundry, and sanitized play areas.
Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Regulated children's schedules to balance rest, learning and play.
Followed routines to foster stability and structure in children's lives while parents were away.
Sparked creativity and imagination by teaching children new ideas each day.
Transported children to and from school, extra-curricular activities and play-dates.
Helped children complete homework and special assignments daily to support academic performance.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Minimized TV and mobile device time by engaging children with games and physical books.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Documented and communicated daily reports outlining each child's daily activities.
Cooked nutritious meals to promote healthy diet and nutrition.
Assisted children with homework and implemented school material in practical, everyday activity.
Facilitated safe, caring and warm environment for children to stimulate development.
Summer Camp Counselor, 06/2019 to 08/2019 Keyport Summer Camp – City, STATE,
Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Enforced discipline and policies to protect safety of recreational activity participants.
Coordinated and led group activities for campers and counselors.
Designed activities to help individuals overcome confidence issues and build strength.
Explained principles, techniques and safety requirements to activity participants to prevent injury.
Completed accurately daily logs and records to support camp operations.
Implemented protocols to develop relationships with campers and parents.
Promoted camp programs to members enthusiastically, increasing enrollment by 25%.
Developed camp emergency procedures and shared with other counselors in preparation for serious event or injury.
Administered valuable administrative support by sending out mailings, answering phones and monitoring.
Met with parents and briefed on camp activities.
Documented and notified mangers and parents of incidents, accidents and supply needs.
Handled check-in duties to acclimate new campers.
Coordinated details of summer activities, scheduling field trips and visits to cultural institutions and recreational swimming pools.
Maintained effective consistent communication with parents and families using email.
Inspected cleanliness and hygiene of camp area.
Showed professionalism in working with campers and willingness to learn on job.
Watched behaviors, corrected issues and looked for signs of deeper issues like abuse.
Education and Training
Home Health Aide Certificate : Home Health Aide Certificate , Expected in 06/2022 Monmouth County Vocational Allied Health - Tinton Falls, NJ, GPA:
Graduate 2022: , Expected in Keyport High School - Keyport, NJ GPA:
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