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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H:
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Experienced lifeguard highly skilled in observing all swim patrons in pool while upholding safety protocols. Strong team player with excellent communication skills and instruction abilities. Demonstrated ability to complete tasks accurately despite interruptions and competing demands. Conscientious about organizing and preparing merchandise for customers to drive consistent sales. Skillfully demonstrate features, redirect objections and complete purchases. Persuasive and articulate communicator with strategic approach to building long-lasting customer connections.
Skills
  • Lifeguarding procedures
  • Strong client relations
  • Equipment management
  • Team player
  • Attention to detail
  • Excellent sales skills
  • Dedicated
  • Personable and friendly
  • Responsible
  • Fast learner
  • Time management skills
  • Excellent communication
  • Excellent with kids
  • Customer outreach
  • Results-oriented
  • Positive learning process
  • Pool policies enforcement
  • Attention to detail, Safety
  • Excellent communication, Sales
  • Cooking, Sales skills
  • CPR, Tables
  • Credit, Team player
  • Clientele, Telephone
  • Client relations, Phones
  • Customer service, Time management
  • Debit
  • Directing
  • Fast
  • Features
  • Marketing
  • Neat
  • Negotiation
  • Next
  • Persuasive
  • Policies
  • Purchasing
  • Fast learner
  • Recording
  • Repairs
  • Researching
Work History
Host/Take, 09/2019 to Current
, ,
  • Out Sever Fridays-Bay Shore, Ny Supported management by helping resolve customer service and food-related issues to maintain guest satisfaction.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Helped to plan and execute parties for more than 20 guests, including coordinating menus and preparing tables.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Answered telephone to provide establishment information and take party reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Assist kitchen staff with food counts by determining the number of items required for complete service.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Check on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
BDC Representative, 06/2018 to 04/2019
Ken Garff Portage, MI,
  • Taught staff how to handle difficult situations with calm and professionalism.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
, 05/2018 to 09/2018
Bickford Senior Living Cleveland, TN,
  • Maintained neat and clean pool area and clean water at all times.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Routinely completed safety update training and ensured all patrons followed safety rules.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Kept watch over swimmers to ensure fast response when distress situations arose.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Alerted patrons to immediate storm conditions by directing them to exit the water immediately.
Sales Associate, 09/2017 to 06/2018
Century Park Associates City, STATE,
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Kept merchandise organized and presentable to promote consistent purchases.
  • Computed sales prices, totaled purchases and processed payments.
  • Answered incoming telephone calls with professionalism to provide information about products, services, store hours, policies and promotions.
  • Maintained visually appealing and effective displays for the entire store to drive sustained revenue and move target products.
  • Worked flexible schedule to accommodate changing customer levels.
  • Collaborated with customer service team members to give exceptional service throughout the entiree shopping and purchasing experience.
  • Met with customers to understand needs, recommend products and offer services that aligned with individual desires and needs.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Completed purchases with cash, credit and debit payment methods.
  • Listened to customer needs and preferences to provide accurate advice.
  • Maximized profits by capitalizing on opportunities to upsell additional merchandise.
  • Educated customers on product and service offerings.
  • Prepared products for sales floor and created appealing product displays.
  • Created attractive product displays to enhance customer experiences and boost sales.
Education
High School Diploma: Psychology, Expected in 2017
to
Sachem High School East - Farmingville, NY
GPA:
CPR and AED Certification Lifeguard Certification: , Expected in
to
Suffolk County Community College - Selden, NY
GPA:
Work History
Host/Take, 09/2019 to Current
,
  • Out Sever Fridays-Bay Shore, Ny Supported management by helping resolve customer service and food-related issues to maintain guest satisfaction.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Helped to plan and execute parties for more than 20 guests, including coordinating menus and preparing tables.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Answered telephone to provide establishment information and take party reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Assist kitchen staff with food counts by determining the number of items required for complete service.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Check on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
BDC Representative, 06/2018 to 04/2019
Sayville Ford Sayville, NY
  • Taught staff how to handle difficult situations with calm and professionalism.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
Sales Associate, 09/2017 to 06/2018
Charlotte Russe Lake Grove, NY
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Kept merchandise organized and presentable to promote consistent purchases.
  • Computed sales prices, totaled purchases and processed payments.
  • Answered incoming telephone calls with professionalism to provide information about products, services, store hours, policies and promotions.
  • Maintained visually appealing and effective displays for the entire store to drive sustained revenue and move target products.
  • Worked flexible schedule to accommodate changing customer levels.
  • Collaborated with customer service team members to give exceptional service throughout the entiree shopping and purchasing experience.
  • Met with customers to understand needs, recommend products and offer services that aligned with individual desires and needs.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Completed purchases with cash, credit and debit payment methods.
  • Listened to customer needs and preferences to provide accurate advice.
  • Maximized profits by capitalizing on opportunities to upsell additional merchandise.
  • Educated customers on product and service offerings.
  • Prepared products for sales floor and created appealing product displays.
  • Created attractive product displays to enhance customer experiences and boost sales.
, 05/2018 to 09/2018
Lifeguard Aquamarina East Patchogue, NY
  • Maintained neat and clean pool area and clean water at all times.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Routinely completed safety update training and ensured all patrons followed safety rules.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Kept watch over swimmers to ensure fast response when distress situations arose.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Alerted patrons to immediate storm conditions by directing them to exit the water immediately.
Skills
  • Attention to detail, Excellent communication, cooking, CPR, credit, clientele, client relations, customer service, debit, directing, fast, features, marketing, neat, negotiation, next, persuasive, policies, purchasing, Fast learner, recording, repairs, researching, safety, sales, sales skills, tables, Team player, telephone, phones, Time management
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    Resume Strength

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    • Personalization
    • Strong Summary
    • Target Job

    Resume Overview

    School Attended
    • Sachem High School East
    • Suffolk County Community College
    Job Titles Held:
    • Host/Take
    • BDC Representative
    • Sales Associate
    Degrees
    • High School Diploma
    • CPR and AED Certification Lifeguard Certification

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