Restaurant Assistant and Host to a chain of restaurants with 3+ years of experience in a sensitive high paced environment, as well as past work experience with custumer service and inventory processing for a well known corporate retail store. An outgoing character both professionally and personally; Furthermore, tentative and detail-oriented. I am proficient at building and maintaining professional relationships as well as creating a more fluid work environment.
Initiative and problem-solving abilities
Acuteness for Technology
Microsoft Office and Excel
Power Point - Presentation Skills and knowledge in well adapted transitional slides.
Filled and stored menu sheets on a daily basis for restaurant shift schedules.
Created slips for table sitting that would match each waiter or waitress station.
Cut, pasted, and stapled filed slip orders to online orders and phone orders.
Served as the phone operator answering calls of all types for the restaurant which each would be properly handled.
Served as a greater for all restaurants and dealt with all customers to create the best quality experience.
Facilitated the menu options and special items for the restaurants computers for all staff to use.
In retail; kept record off all transactions and coming transactions for online orders as well as merchandise.
Answered all customer service questions both physically and on the phone.
For all job titles, dealt with money on a daily basis both using all major credit cards and cash.
For all job titles, created customer relationships and employer reliance.
Host/Expediter 08/2016 to CurrentUncle John's Pancake HouseCampbell, CaliforniaManage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Serving as expediter and food handler for all waiters and waitresses.
Inventory Processor/Customer Service12/2014 to 02/2015Nordstrom Valley FairSan Jose, CA
Worked as a Costumer Service provider, obtained skills in sales and web ordering.
I had one on one interaction
with costumers and facilitated sales and returns.
Host/Restaurant Assistant06/2014 to CurrentHolder's Country InnSan Jose, CaliforniaAssisting in all manners of restaurant service and customer satisfaction. Facilitating work load by answering all phone calls and serving as cashier for all waitresses and managers. Filling paperwork and menus for all restaurant shifts.
Busser05/2014 to 08/2016Holder's Country InnSan Jose, CA
Busser- created a clean working restaurant and provided drink service to all costumers. Worked on-call for other employees.
Food Stand Attendant06/2013 to 07/2013Cabrillo College Theater Food StandAptos, CA
Serviced the theater public in Cabrillo as a food sand vendor before and during intermissions of the school
Surveyed inventory of the products sold and counted money.
Janitor06/2009 to 07/2011Janitorial - Central California Conference Seventh Day AdventistSoquel, CA
Worked night shifts, janitorial and kitchen cleaning for camp meeting.
High School Diploma: GED2009Salinas High SchoolSalinas, California, USA
Achieved all high school courses through four years. Advanced Placement classes in Government and Economics and Calculus. Sophomore year of High School spent abroad in Japan. Advanced in Carrier goals by taking college courses while in high school.
JapaneseChiben Gakuen (智辯学園) High SchoolNara, Nara Prefecture, Japan
Youth For Understanding Foreign Exchange Program
Traveled to Nara, Japan, as an exchange student for 10 months. Saved an amount of 8,000 through means of car-washes, donations, two hour work schedule at my local church for a year. a 15,000 dollar scholarship awarded to me by the YFU program.
TransferHartnel CollegeSalinas, California, USA
Attended classes to advance in High School while starting my college studies.
Language courses: French, American Sign Language
Music/LanguagesCabrillo CollegeAptos, California, USA
Symphonic Orchestra, emphasis on violin and viola.
Language studies, Japanese, Chinese, Italian.
Associate of Arts: Liberal ArtsDeAnza CollegeCupertino, California, USA
2013 - current
Further enriching my studies in Languages and finishing all requirements for an associates degree. Classes in Communication Studies. Language courses: Korean, Linguistics
I am a fast learner with a desire for a hands-on, clean, and efficient workplace. References upon request.
Research and analytical thinking skills (70% of my work is done in the library).
Excellent cultural sensitivity.
Able to work in a high-stress, fast-paced environment.
Linguist (Speak fluent Spanish, Portuguese, Italian, Japanese, and ASL - Intermediate skills: French, Mandarin).