LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

I'm looking for a job as a host at Tommy's Tavern. I have experience with my other jobs as a host, take-out specialist and busser. I am motivated and enjoy learning new things.

Skills
  • High-Volume Dining
  • Effective Customer Upselling
  • Dining Crew Workflow Optimization
  • Check Payment Processing
  • Menu Memorization
  • Seating Assignment Preparation
  • Table Bussing
  • Warm and Welcoming
  • Active Listening and Communication
  • Creative Problem Solving
  • Self-Motivated
  • Verbal and Written Communication
  • Service-Oriented
  • Personable and Friendly
  • Highly Organized
  • Large Party Preparation
  • Customer-Oriented
  • Table Assignment Management
  • Multitasking and Prioritization
  • Attention to Detail
  • Cleaning and Sanitizing
  • Team Player
  • Reliable and Trustworthy
  • Time Management and Prioritization
  • Guest Greeting and Seating
  • Wait List Management
Experience
Host, 08/2022 - 10/2022
Uno Pizzeria & Grill Winter Garden, FL,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered telephone to provide dining information and take reservations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Notified server after seating parties in section to facilitate prompt service.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Answered phones promptly to record and confirm reservations.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
Take-Out Specialist, 08/2022 - 10/2022
Coppertop Tavern Syracuse, NY,
  • Leveraged specialized knowledge to act as subject matter expert within organization.
  • Balanced competing priorities through deliberate project and time management practices.
  • Coordinated and managed various programs or projects to achieve established objectives.
  • Exercised versatility in fast-paced, agile work environments.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained positive working relationship with fellow staff and management.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Determined consumer needs to provide products and services appealing to larger market.
Host, 07/2022 - 08/2022
Uno Pizzeria & Grill Bangor, ME,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered telephone to provide dining information and take reservations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Notified server after seating parties in section to facilitate prompt service.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Took beverage orders and served drinks during peak meal times.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Answered phones promptly to record and confirm reservations.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
Education and Training
High School Diploma: , Expected in 06/2024
-
Lawrence High School - Lawrenceville, NJ,
GPA:
Status -

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Resume Overview

School Attended

  • Lawrence High School

Job Titles Held:

  • Host
  • Take-Out Specialist
  • Host

Degrees

  • High School Diploma

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