LiveCareer-Resume

host resume example with 2 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times. Meticulous Host with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable Food Runner successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Sharp candidate with strong math and cash-handling skills. Focused individual eagerly serves customers in fast-paced environment. Offers great customer service and engagement to patrons. Dependable Concessions Cashier with proven track record of success in handling cash and card transactions and providing excellent customer service. Personable and efficient in delivering general food service for dining and take-out experience. Committed to driving sales and increasing customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Floor Cleaning
  • Patron Experiences
  • Food Preparation and Safety
  • Price Memorization
Work History
05/2021 to Current
Host Bass Pro Shops Post Falls, ID,
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Answered customer questions about hours, seating, and menu information.
  • Leveraged POS system to manage sales transactions, process credit cards and print receipts.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Monitored industry trends to adapt strategies accordingly.
  • Maintained current understanding of market conditions, compliance standards and best practices.
  • Built and managed relationships with key clients and partners to drive growth.
  • Assisted with staff training to enforce quality, safety and sanitation guidelines.
08/2022 to 09/2022
Stand Attendant St. Joe Company Port Saint Joe, FL,
  • Monitored inventory and notified management of deficiencies or shortages.
  • Responded to customer complaints to help resolve issues.
  • Maintained clean, organized workspace according to operational standards.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Consistently provided friendly service to promote better customer engagement.
  • Communicated stand offerings and answered guest questions regarding orders.
  • Supported team members with various needs depending on customer influx and demand.
  • Processed large-scale concession resupply orders, bringing new snacks and beverages to serve customer preferences.
03/2022 to 04/2022
Food Runner Juicy Crab City, STATE,
  • Cleared tables immediately after guests left in preparation for next party.
  • Delivered correct food items to tables according to order documentation.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.
  • Monitored food temperatures and kept records of all food items.
  • Greeted customers and provided outstanding customer service.
  • Restocked food supplies in kitchen and organized storage areas.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Collaborated well with other food runners to deliver orders accurately.
Education
Expected in 06/2023 to to
High School Diploma:
Mcarthur High School - Hollywood, FL
GPA:
Affiliations

I have been part of several different clubs and organizations. I have been involved in clubs such as MTL, HIP, Premed, and student government. I also participated in several sports such as volleyball, basketball, soccer, and even track for a little bit.

Certifications
  • CMAA - Certified Medical Administrative Assistant
  • Food handler, IHOP - May 2020 - present
Languages
Spanish:
Limited Working
Negotiated:
English:
Native or Bilingual
Negotiated:
French:
Limited Working
Negotiated:

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Resume Overview

School Attended

  • Mcarthur High School

Job Titles Held:

  • Host
  • Stand Attendant
  • Food Runner

Degrees

  • High School Diploma

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