I am an ambitious student pursuing a Criminal Justice degree at Michigan State University, eager to contribute developed knowledge in security related roles. I am very reliable, responsible, hardworking, and trust-worthy. I am quick to learn new tasks and acquire new skills. I am adaptable and driven with a strong work ethic and work very well with a team. I have many positive qualities/traits to contribute to a team.
Skills
Customer Service
Quality control
Team collaboration
Experience
06/2019 to 08/2019
HostCheckers Drive-In Restaurants, Inc. – Whitehall, OH,
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Greeted guests and gathered information to seat groups or place on waitlist.
Leveraged [Software] to collect reservation information and communicate updates to guests.
Accommodated guests with children and special needs to promote comfortable dining experience.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Notified server after seating parties in section to facilitate prompt service.
Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Monitored dining area to assess server capacity and estimate wait times.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Answered telephone to provide dining information and take party reservations.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
06/2018 to 08/2018
WorkerAimbridge Hospitality – Phoenix, AZ,
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Logged unit quantities and entered data within inventory database to facilitate records maintenance.
Identified safety hazards and notified management to determine proper resolution of issues.
Staged and sorted multiple types of products for loading to comply with preset instructions.
Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Transferred heavy materials from ground level to elevated storage locations to facilitate timely retrieval of items.
Packed and labeled merchandise to prepare for loading and shipment to customers.
Fabricated, assembled and moved large set pieces into correct locations to meet specifications.
Managed sets and props, made repairs and adjusted locations throughout productions.
Planned optimal strategies for displaying key focal points.
06/2017 to 08/2017
PainterAlamo Group – Theodore, AL,
Readied surfaces and surrounding areas for painting using sandpaper, tape and other materials.
Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
Coordinated and completed ongoing routine painting of exterior and interior of properties.
Covered floors before prepping, priming and painting walls and ceilings protect them from chemicals and paint.
Maintained thorough inventory of paint equipment and supplies by checking product levels daily.
Mixed paints and solutions and monitored consistencies.
Collaborated closely with boss and clients on projects to stay on task.
Smoothed and finished surfaces on walls, trim and cabinetry.
Collaborated with several other team members to meet strict project completion deadlines.
Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
Cleaned and smoothed all surfaces prior to painting.
Performed repairs to defects in walls by patching holes and scrapes prior at project start.
Chose correct brushes and materials for jobs and purchased from vendors.
Filled out work orders, records of service calls and work logs and submitted to boss for project review.
Inspected work sites to measure dimensions, lay out work and estimate materials for each job.
Operated airless spray equipment and motorized lifts.
Completed and filed daily work slips to document progress and provide estimated completion time.
Used power and hand tools safely and effectively.
05/2016 to 07/2016
BusserProper Hospitality – Austin, TX,
Restocked condiments and drink station supplies to maintain customer satisfaction.
Monitored customer movements and quickly cleared empty tables for future customers.
Cleared tables efficiently to maintain high turnover rate and minimize wait times.
Consistently went above and beyond expectations by helping with assigning tables and delivering food to tables to support teammates and provide customer service.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Greeted guests with friendliness and professionalism.
Applied proactive and resourceful nature to create pleasant guest experiences.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Supported serving staff in delivering accurate and well-presented food orders.
Stocked displays with new and transferred merchandise.
Managed inventory of dining room products, including condiments, linens and flatware.
Education and Training
Expected in 05/2017
High School Diploma: Detroit Catholic Central - Novi, MI, GPA:
Expected in 2022
Bachelor of Science: Criminal Justice Michigan State University - East Lansing, MI GPA:
Activities and Honors
MSU Dean's List for Criminal Justice Program
Detroit Catholic Central Honor's List
Member, Detroit Catholic Central Alumni Association
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