Enthusiastic communications major eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of verbal and nonverbal communication methods and public speaking and training in crafting and creating media presentations that others would read, listen and feel. Motivated to learn, grow and excel in the company that believes in my abilities to do so.
Skills
Communication: Have received over 200+ credits of communication courses throughout my college career.
Public Speaking Ability: Capable of standing up in front of any number of people and presenting information, knowledge and data.
Collaboration and Teamwork: Multiple experience of working with a team to develop media pieces and videos, as well as many years of competitive athletic play with teammates.
Creativity and Innovation: Able to craft and develop original ideas that can be brought to life through the use of writing and broadcasting.
Listening and Interpreting: Capable of listening to feedback, issues, and ideas and is able to come up with solutions to any problems or add on to any existing ideas to make things better.
Organization: Ability to keep my space clean and tidy, as well as keeping tabs on upcoming projects, events, and duties that need to be attended to.
Problem-Solving: Able to fix and resolve conflicts or any issues that arise in the workplace, as well as communicating and interacting with others who have certain disagreements in order to come up with a middle ground.
Critical Thinking: Capable of analyzing and evaluating issues and roadblocks in order to create judgments and possible solutions.
Ability to Operate Cameras and Media Equipment: Six years of operating with video cameras, photography cameras such as the Nikon D3400, Adobe Premiere Pro, Photoshop, Final Cut Pro X, Google Slides, as well as creating a portfolio for my photography.
Accepting Feedback: Able to listen and accept any changes that need to be made to my work, in order to make for a better final project.
Customer Service and Customer Interaction: Numerous years of interacting and communicating with customers, kids, adults, etc. Know how to listen to their ideas to make the workplace better for the customer environment and create a comfortable place for people to be.
Work History
02/2020 to Current
HostColumbus Hospitality – Niles, OH,
Documented reservations and communicated changes to guests using GuestCenter.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Collaborated with kitchen to inform customers of wait times and answer questions about food.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
05/2019 to Current
Sports Instructor and Youth Development CoachTulalip Casino Inc – Tulalip, WA,
Designed and implemented numerous fitness instruction classes, including basketball and soccer classes.
Helped improve youths ability to perform and compete in high competitive sports and taught basic and advanced skills in a wide variety of sports
Promoted fitness center programs such as youth and adult swim team programs.
Cultivated positive relationships with parents and their kids by interacting with group during fitness classes.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Spent the summer working in athletic and leisure camps to help advance youth life skills.
09/2017 to 03/2019
Sales AssociateResort Lifestyle Communities – Little Rock, AR,
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Maintained organized, presentable merchandise to drive continuous sales.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Educated customers on promotions to enhance sales.
Provided customer service to every customer who walked through the doors, until they finish their transactions
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Prepared merchandise for sales floor by pricing or tagging.
08/2016 to 09/2017
Buffet AttendantJohns Incredible Pizza Company – City, STATE,
Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
Improved guest comfort and satisfaction through personalized service and support.
Addressed special allergen-free food requests and worked to improve guest experience.
Disposed of trash, wiped kitchen areas, and mopped floors to meet health department sanitation inspection guidelines.
Cleaned food preparation areas, tools and equipment.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Operated fryers, ovens and steamers to prepare meats, vegetables and condiments for service.
Education
Expected in 12/2020
Bachelor of Arts: Communications Portland State University - Portland, OR GPA:
Majored in Communications
Received Barbara Exner Vogelsang Scholarship
Minored in Marketing
Coursework in Public Speaking, Writing and Multicultural Communication Methods
Participated in PSU-TV
Received the Communication Studies Focus Award for 200 credits earned in Communication classes
Expected in 06/2016
High School Diploma: Southridge High School - Beaverton, OR GPA:
Member of the Key Club
Member of the Photography and Film Club
Graduated with 3.45 GPA
Participated in HawkTalk TV, the schools news channel
Extra curricular activities include being a member of the Basketball team and the Track team
Awarded the 200+ hours of Service Learning recognition
Additional Information
I have years of volunteering experience working with kids who have special needs and learning disabilities. I have gone to a variety of elementary and middle schools around the Portland Metro area assisting these kids in improving their reading, writing, and mathematical functionality. If I'm not assisting them in learning development, I am teaching them how to properly play the game of Basketball, and teaching them basic skills, tips and tricks to help them get better and learn the game.
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