Service Management GroupNew Orleans, LaHelp Desk Support Specialist
Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
Configure security settings or access permissions for groups or individuals.
Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
Document network support activities.
Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
Identify the causes of networking problems, using diagnostic testing software and equipment.
Install and configure wireless networking equipment.
Install network software, including security or firewall software.
Install new hardware or software systems or components, ensuring integration with existing network systems.
Install or repair network cables, including fiber optic cables.
Perform routine maintenance or standard repairs to networking components or equipment.
Test computer software or hardware, using standard diagnostic testing equipment and procedures.
Troubleshoot network or connectivity problems for users or user groups.
Create or revise user instructions, procedures, or manuals.
Create or update technical documentation for network installations or changes to existing installations.
Document help desk requests and resolutions.
Fed Ex Ground / The Mobile TechnicianJefferson, LaDelivery Helper
loader and delivery helper from Fed Ex box truck Attach identifying tags to containers or mark them with identifying information.
Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
Record numbers of units handled or moved, using daily production sheets or work tickets.
Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.
Sort cargo before loading and unloading.
Repair vairous Fed Ex Ground diesel trucks partime.
O. Davis ElectricalNew Orleans, LaElectrician Helper
Part time worker for electrical contractor.
Trace out short circuits in wiring, using test meter.
Measure, cut, and bend wire and conduit, using measuring instruments and hand tools.
Maintain tools, vehicles, and equipment and keep parts and supplies in order.
Drill holes and pull or push wiring through openings, using hand and power tools.
Perform semi-skilled and unskilled laboring duties related to the installation, maintenance and repair of a wide variety of electrical systems and equipment.
Disassemble defective electrical equipment, replace defective or worn parts, and reassemble equipment, using hand tools.
Transport tools, materials, equipment, and supplies to work site by hand, handtruck, or heavy, motorized truck.
Examine electrical units for loose connections and broken insulation and tighten connections, using hand tools.
Strip insulation from wire ends, using wire stripping pliers, and attach wires to terminals for subsequent soldering.
Thread conduit ends, connect couplings, and fabricate and secure conduit support brackets, using hand tools.
Construct controllers and panels, using power drills, drill presses, taps, saws and punches.
String transmission lines or cables through ducts or conduits, under the ground, through equipment, or to towers.
Clean work area and wash parts.
Install copper-clad ground rods, using a manual post driver.
Dig trenches or holes for installation of conduit or supports.
Paint a variety of objects related to electrical functions.
Jones CollegeAssociate of Science: Computer Information SystemsComputer Information Systems
I have created several websites for customers. I also have published music and digital media for artists that work with my personal company. AFFILIATIONS Phi theta Kappa honor Society 2009-present American Cancer Society, web affiliate and canvasser 1994- present Stand up and vote Louisiana, 2014 VOLUNTEER WORK Amercan Cancer Society
ACCOMPLISHMENTS & AWARDS
* Letter J Award for Academic Excellence, 2012
PUBLICATIONS I have created several websites for customers. I also have published music and digital media for artists that work with my personal company. AFFILIATIONS Phi theta Kappa honor Society 2009-present American Cancer Society, web affiliate and canvasser 1994- present Stand up and vote Louisiana, 2014 VOLUNTEER WORK Amercan Cancer Society