Bilingual Licensed Hearing Aid Dispenser with over 23 years experience in the hearing industry. Extremely knowledgeable in hearing evaluations, selection, dispensing, and programming hearing devices. Committed to providing outstanding customer care and achieving positive patient outcomes.
New Jersey Licensed Hearing Aid Dispenser #722
Routinely performed hearing evaluations, counseled and made appropriate recommendations to patients for hearing aids to meet specific individual needs. Properly programmed hearing devices from various manufacturers such as Oticon, Phonak, Rexton, Siemens, Sonic, Starkey. Professionally dispensed conventional, programmable analog and digital hearing aids in office, nursing homes, and assisted living. Demonstrated the latest hearing aid technology to patients. Positively motivated and led a team of 4 customer care representatives and professionals with morning staff meetings to achieve daily goals and objectives. Directly supervised and sponsored 3 hearing aid trainees for licensing examination. Identified prospective customers using referrals, lead methods and marketing generating increased clinic revenue and sales. Coordinated schedules with nursing home facilities for testing, dispensing and servicing Medicaid and private patients. Bilingually conducted Educational and Community Seminars creating awareness of hearing loss and technology resulting in new customers and sales. Frequently commended for providing exceptional customer care.
Part time position as Hearing Aid Dispenser
Similar duties as Total Hearing Care in different locations and office manager
Hearing evaluations and dispensing as well as industrial testing at company sites to meet OSHA guidelines.
M.A. Audiology and Communication Sciences: 1990 Kean College of New Jersey, Union NJ
B.A. Speech Correction: 1989 Kean College of New Jersey, Union NJ
2015, 2014 North Central Walk/Cranford NJ: Autism Speaks Recognition Award/Team Captain/Team Name: Jack's Journey
2011 Lions Melvin Jones Fellow Award: Recognition for Dedicated Humanitarian Services Lions Clubs International
2010 Lions International Award: Recognition of Service, Loyalty, Devotion of the Autism Walk and Outstanding Work of Lionism
2008 Total Hearing Care Employee of the Year Award
Member of the Elizabeth Cuban Lions Club
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