Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
- Recordkeeping mastery
- Rapid 10-key data entry
- Electronic banking knowledge
- Commercial servicing
- Excellent communication skills
- Exceptional customer service
- Cash handling experience
- Staff management
- Bookkeeping and accounting proficiency
- Excellent patient care
- Receptionist skills
- Records updating and filing
- Appointment scheduling
- Strong sense of banking ethics
- Safe and vault operation
- Understanding and practice of HIPA ethics
- Understanding and practice of infectious disease control
- CPR and AED
- Organization skills
- Information privacy
Education and Training
Ambridge Area High School Ambridge, PA Expected in 06/2010 ā ā High School Diploma : - :
Experience
Reliant Bancorp Inc. - Teller
Columbia, TN, 12/2010 - Current
Columbia, TN, 12/2010 - Current
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Kept teller window areas clean, organized and fully stocked.
- Balanced bank's vault of daily cash for withdrawals and deposits.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Verified amounts and integrity of every check or funds transfer.
- Performed basic administrative tasks regarding banking products, including handling phone calls, inquiries and emails.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Reduced errors by double checking transactions.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Took on additional shifts during busy periods to minimize staffing shortages.
- Welcomed customers and offered pleasant service during entire transaction.
- Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Completed monthly audits and managed overdraft reports.
- Maintained confidentiality of bank records and client information.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Adhered to financial services security and audit procedures.
- Trained employees on cash drawer operation.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Directed specific questions to appropriate branch personnel.
- Opened new customer accounts.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Assisted customers by phone and in person by answering banking questions and recommending solutions.
- Reconciled cash and checks against computer records at end of shift.
- Responded and assisted customers with account inquiries and updates.
- Entered transactions into computer and issued customer receipts.
- Processed all sales transactions promptly to prevent long customer wait times.
- Explained bank services, financial products and applicable fees to customers.
- Opened new accounts and served existing customers based on individual financial needs.
- Promoted and sold banking products and financial services.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits and account services.
- Assisted with financial services to optimize sales and maintain strong customer relationships.
- Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
- Performed banking transactions for customers, including cash transactions, deposits, withdrawals and issuing cashier's checks.
Lacoste - Sales Associate
Clarksburg, MD, 03/2013 - 03/2014
Clarksburg, MD, 03/2013 - 03/2014
- Processed orders through company system and coordinated product deliveries.
- Built trusting relationships with customers by making personal connections.
- Met merchandise processing standards and maintained organized and accessible work area.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Lowe's Companies, Inc. - Cashier
Weaverville, NC, 06/2010 - 05/2011
Weaverville, NC, 06/2010 - 05/2011
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed all sales transactions promptly to prevent long customer wait times.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Assisted with purchases, locating items and signing up for rewards programs.
- Scanned customer purchases and supported transactions to streamline sales process.
- Received payments for products and issued receipts.
Ambridge Chiropractic - Front Desk Receptionist Intern
City, STATE, 09/2008 - 11/2008
City, STATE, 09/2008 - 11/2008
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
- Set up patients in appointment rooms for the doctor.
- Start patients treatment with heat packs and tens unit machines.
- Clean/sanitize treatment rooms before and after use.
- Clean/sanitize tens unit machines and heat packs before and after use.
- Update patient files.
- Properly file patient records.
- Record patient insurance information and accept copayment in accordance to their insurance.
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Personalization
- Strong Summary
- Target Job
- Typos
Resume Overview
School Attended
- Ambridge Area High School
Job Titles Held:
- Teller
- Sales Associate
- Cashier
- Front Desk Receptionist Intern
Degrees
- High School Diploma
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
*As seen in:
