(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

  • Recordkeeping mastery
  • Rapid 10-key data entry
  • Electronic banking knowledge
  • Commercial servicing
  • Excellent communication skills
  • Exceptional customer service
  • Cash handling experience
  • Staff management
  • Bookkeeping and accounting proficiency
  • Excellent patient care
  • Receptionist skills
  • Records updating and filing
  • Appointment scheduling
  • Strong sense of banking ethics
  • Safe and vault operation
  • Understanding and practice of HIPA ethics
  • Understanding and practice of infectious disease control
  • CPR and AED
  • Organization skills
  • Information privacy
Education and Training
Ambridge Area High School Ambridge, PA Expected in 06/2010 High School Diploma : - GPA :
Reliant Bancorp Inc. - Teller
Columbia, TN, 12/2010 - Current
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Kept teller window areas clean, organized and fully stocked.
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Verified amounts and integrity of every check or funds transfer.
  • Performed basic administrative tasks regarding banking products, including handling phone calls, inquiries and emails.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Reduced errors by double checking transactions.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Took on additional shifts during busy periods to minimize staffing shortages.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Completed monthly audits and managed overdraft reports.
  • Maintained confidentiality of bank records and client information.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Adhered to financial services security and audit procedures.
  • Trained employees on cash drawer operation.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Directed specific questions to appropriate branch personnel.
  • Opened new customer accounts.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Assisted customers by phone and in person by answering banking questions and recommending solutions.
  • Reconciled cash and checks against computer records at end of shift.
  • Responded and assisted customers with account inquiries and updates.
  • Entered transactions into computer and issued customer receipts.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Explained bank services, financial products and applicable fees to customers.
  • Opened new accounts and served existing customers based on individual financial needs.
  • Promoted and sold banking products and financial services.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits and account services.
  • Assisted with financial services to optimize sales and maintain strong customer relationships.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Performed banking transactions for customers, including cash transactions, deposits, withdrawals and issuing cashier's checks.
Lacoste - Sales Associate
Clarksburg, MD, 03/2013 - 03/2014
  • Processed orders through company system and coordinated product deliveries.
  • Built trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Lowe's Companies, Inc. - Cashier
Weaverville, NC, 06/2010 - 05/2011
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Received payments for products and issued receipts.
Ambridge Chiropractic - Front Desk Receptionist Intern
City, STATE, 09/2008 - 11/2008
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
  • Set up patients in appointment rooms for the doctor.
  • Start patients treatment with heat packs and tens unit machines.
  • Clean/sanitize treatment rooms before and after use.
  • Clean/sanitize tens unit machines and heat packs before and after use.
  • Update patient files.
  • Properly file patient records.
  • Record patient insurance information and accept copayment in accordance to their insurance.

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School Attended

  • Ambridge Area High School

Job Titles Held:

  • Teller
  • Sales Associate
  • Cashier
  • Front Desk Receptionist Intern


  • High School Diploma

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