Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Organized and detail-oriented Head Teller with 7 years of cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute Teller adept at providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.

Skills
  • Commercial servicing
  • Rapid 10-key data entry
  • Recordkeeping mastery
  • Electronic banking knowledge
  • Communication
  • Cash handling experience
  • Currency and coin counter
  • Safe and vault operation
  • Excellent communication skills
  • Exceptional customer service
  • Sanitization techniques
  • Leadership
  • Reliable and trustworthy
Experience
Head Teller, 05/2013 - Current
Abound Credit Union Louisville, KY,
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Kept teller window areas clean, organized and fully stocked.
Cashier, 10/2011 - 05/2013
Navajo Tribal Utility Authority Shiprock, NM,
  • Welcomed customers, offering assistance to help find necessary store items.
  • Inspected items for damage and obtained replacements for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Helped customers find specific products, answered questions and offered product advice.
  • Scanned customer purchases, supporting transactions to streamline sales process.
Cashier, 01/2008 - 12/2011
Navajo Tribal Utility Authority Chinle, AZ,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Inspected items for damage and obtained replacements for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Helped customers find specific products, answered questions and offered product advice.
  • Scanned customer purchases, supporting transactions to streamline sales process.
Cashier, 09/2009 - 10/2011
Navajo Tribal Utility Authority AZ, State,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Inspected items for damage and obtained replacements for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Helped customers find specific products, answered questions and offered product advice.
  • Scanned customer purchases, supporting transactions to streamline sales process.
Education and Training
High School Diploma: , Expected in 06/2007
-
Christ Lutheran Academy - Plainfield, IL,
GPA:

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Resume Overview

School Attended

  • Christ Lutheran Academy

Job Titles Held:

  • Head Teller
  • Cashier
  • Cashier
  • Cashier

Degrees

  • High School Diploma

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