Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Organized and detail-oriented Head Teller with 7 years of cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute Teller adept at providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Skills
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Experience
Head Teller, 05/2013 - Current
Abound Credit Union – Louisville, KY,
Abound Credit Union – Louisville, KY,
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
- Kept teller window areas clean, organized and fully stocked.
Cashier, 10/2011 - 05/2013
Navajo Tribal Utility Authority – Shiprock, NM,
Navajo Tribal Utility Authority – Shiprock, NM,
- Welcomed customers, offering assistance to help find necessary store items.
- Inspected items for damage and obtained replacements for customers.
- Operated cash register, collected payments and provided accurate change.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Properly verified customer identification for alcohol or tobacco purchases.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures and customer service.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Helped customers find specific products, answered questions and offered product advice.
- Scanned customer purchases, supporting transactions to streamline sales process.
Cashier, 01/2008 - 12/2011
Navajo Tribal Utility Authority – Chinle, AZ,
Navajo Tribal Utility Authority – Chinle, AZ,
- Assisted with purchases, locating items and signing up for rewards programs.
- Welcomed customers, offering assistance to help find necessary store items.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Inspected items for damage and obtained replacements for customers.
- Operated cash register, collected payments and provided accurate change.
- Resolved issues with cash registers, card scanners and printers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Properly verified customer identification for alcohol or tobacco purchases.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted customers with account updates, new service additions and promotional offers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Monitored sales events, added new merchandise and rang up purchases.
- Helped customers find specific products, answered questions and offered product advice.
- Scanned customer purchases, supporting transactions to streamline sales process.
Cashier, 09/2009 - 10/2011
Navajo Tribal Utility Authority – AZ, State,
Navajo Tribal Utility Authority – AZ, State,
- Assisted with purchases, locating items and signing up for rewards programs.
- Welcomed customers, offering assistance to help find necessary store items.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Inspected items for damage and obtained replacements for customers.
- Operated cash register, collected payments and provided accurate change.
- Resolved issues with cash registers, card scanners and printers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted customers with account updates, new service additions and promotional offers.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Monitored sales events, added new merchandise and rang up purchases.
- Helped customers find specific products, answered questions and offered product advice.
- Scanned customer purchases, supporting transactions to streamline sales process.
Education and Training
High School Diploma: , Expected in 06/2007
Christ Lutheran Academy - Plainfield, IL,
Christ Lutheran Academy - Plainfield, IL,
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School Attended
- Christ Lutheran Academy
Job Titles Held:
- Head Teller
- Cashier
- Cashier
- Cashier
Degrees
- High School Diploma
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