head housekeeper resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Dependable housekeeper offering 20+ year history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Dependable housekeeper dedicated to maintaining cleanliness and upkeep of various facilities and rooms in All facilities. Offering 20+ years of experience preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Motivated Housekeeper with 20+ years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.
Skills
Team Leadership
Training and Development
Dusting Furniture
Housekeeping
Window Cleaning
Vacuuming and Sweeping
Ordering Cleaning Supplies
Folding Clean Laundry
Cleaning Bathrooms
Cleaning Practices
Type equipment operations
Performance improvements
Cleaning and sanitation
Employee evaluations
Team Building
Staff Management
Training and mentoring
Chemical handling
Care of fine art
Sorting and washing laundry
Work History
Head Housekeeper, 09/2020 - 01/2021 Vacasa – Saint Petersburg, FL,
Disposed of trash and recyclables each day to avoid waste buildup.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Restocked room supplies such as facial tissues for personal touch with every job.
Trained and mentored all new personnel to maximize quality of service and performance.
Evaluated employee performance and developed improvement plans.
Increased employee performance through effective supervision and training.
Implemented new cleaning processes and team strategies to reduce necessary man-hours by Number hours per week.
Cashier, 04/2020 - 11/2020 Metro Group Inc. – Salt Lake City, UT,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Answered questions about store policies and concerns to support positive customer experiences.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Reviewed weekly sales ads and monitored price changes.
Educated customers on promotions to enhance sales.
Assisted customers with special services, account updates and promotional options.
Operated cash register for cash, check and credit card transactions with Number% accuracy.
Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Operated cash register to record all transactions accurately and efficiently.
Assisted customers by answering questions and fulfilling requests.
Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Checked prices for customers and processed items sold by scanning barcodes.
Worked closely with Job title to solve problems and handle customer concerns.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Increased sales by offering advice on purchases and promoting additional products.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Served needs of more than Number customers in busy Type environment.
Laundry Worker, 03/2016 - 06/2019 Capital Health Services - Sunnyslope – Bowerston, OH,
Ran laundry machines and paid attention to timing, detergent amount and heat adjustments.
Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over Number pieces per shift for large $Amount revenue-producing business.
Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
Collected soiled linens and clothing and pretreated stains.
Assisted with cleaning and maintenance of laundry equipment, including Type washers and Type dryers to keep machines in proper working order.
Folded laundry after washing and drying and transported to staging area.
Used machine and hand marker to tag articles with proper coding for laundry and dry cleaning.
Followed equipment operation and service manuals when necessary.
Adjusted settings for machines because of different fabric needs and took care of valuable linens, wool and other items.
Applied chemicals, sanitizers and powders safely and correctly.
Operated traditional and computer-operated washers and dryers while observing all safety protocols.
Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Maintained safety practices at all times to protect personnel and laundry loads.
Collected soiled linens, including tablecloths, napkins and draperies after large events.
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