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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Dependable Job Title offering Number-year history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Hardworking Cleaning professional bringing 2 years of experience in motel settings. Self-motivated and efficient with skill in handling all facets of facility cleaning. Accustomed to enforcing proper use of hazardous chemicals.

Skilled Housekeeping Supervisor adept at managing services of 2 hotel with high marks for efficiency. Enthusiastic about meeting challenging demands in high-volume environments.

Multi-talented in any position consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Ambitious in whatever I do with many years of hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures.

Skills
  • Sorting and washing laundry
  • Chemical handling
  • Ordering cleaning supplies
  • Maintenance scheduling
  • Training and development
  • Folding clean laundry
  • Cleaning and sanitation
  • Team Leadership
  • Window cleaning
  • Cleaning bathrooms
  • Training and mentoring
  • Vacuuming and sweeping
  • Dusting furniture
  • Office equipment operations
Education
Las Vegas High School Las Vegas, NV Expected in 06/1988 Honor Roll Diploma : General (Required) - GPA :
Work History
Holiday Retirement - Head Housekeeper
Mcallen, TX, 04/2003 - 06/2005

Supervised 3 employees, including scheduling, training and performance monitoring.
Serviced bathrooms, including cleaning, sanitizing and supply replenishment.

  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Kept building entryway glass clean and polished for professional presentation.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Managed laundry, including sorting, washing, drying and ironing.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Communicated repair needs to maintenance staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Worked with front desk to respond promptly to all guest requests.
  • Completed schedules, shift reports and other business documentation.
  • Coordinated daily workflow through task prioritization and concise scheduling.
Land Title & Escrow Inc. - PBX Operator/Front Office Receptionist
City, STATE, 06/1992 - 04/1994

Handled Number calls per Timeframe to address customer inquiries and concerns.

  • Created and maintained company phone directory with current extensions and staff information.
  • Supported customers by managing 1,000calls per day efficiently while maintaining professionalism and upbeat tone.
  • Answered calls on ring and engaged customers with friendly, professional demeanor.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Performed clerical work such as sorting mail, restocking supplies and typing documents.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
Montgomery Wards - General Sales/Cashier
City, STATE, 12/1986 - 03/1989

Operated cash register for cash, check and credit card transactions with 100% accuracy.

  • Counted cash in register drawer at beginning and end of shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reviewed weekly sales circulars and monitored price changes.
  • Educated customers on promotions to enhance sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Assisted customers by answering questions and fulfilling requests.
Accomplishments
  • Supervised team of 3-4 staff members.
Additional Information

Fast learner,Get along with everyone,Dependable & Trustworthy,Hardworker

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Resume Overview

School Attended

  • Las Vegas High School

Job Titles Held:

  • Head Housekeeper
  • PBX Operator/Front Office Receptionist
  • General Sales/Cashier

Degrees

  • Honor Roll Diploma

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