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Head Hostess and to Go Resume Example

Resume Score: 80%

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London
Carr
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Optimistic, creative and hardworking fashion sales associate looking to join passionate team at unique store. Expert at helping customers find items, discover new products and enjoy positive overall store experience. Optimistic, creative and hardworking sales associate looking to join passionate team at unique store. Expert at helping customers find items, discover new products and enjoy positive overall store experience. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Retail professional with extensive knowledge of fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories.

Skills
  • Merchandising expertise
  • Stocking and replenishing
  • Upselling
  • Product and service sales
  • Excellent people skills
  • Merchandising understanding
  • Client service
  • Cash register operations
  • Sale expertise
  • Communication skills
  • Exceptional customer service
  • Problem-solving skills
Education
FIDM/Fashion Institute of Design & MerchandisingLos Angeles, CAExpected in 12/2022Associate of Arts: Design And Visual Communications
Work History
Umani Burger- Head Hostess and to Go
Los Angeles , CA10/2019 - Current
  • Conducted dining room and server checks to assess readiness for expected customer loads
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid over booking
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
  • Planned and executed guest parties by organizing menus, spaces and special requests
  • Informed servers of newly seated parties for speedy service
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
Tin Lizzy's Cantina- Server
Roswell , GA03/2019 - 10/2019
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Monitored guests for intoxication and immediately reported concerns to management
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
  • Managed food resources, memorized orders and wrote patron's food orders on slips in 200 seat restaurant
  • Bussed and reset 15 tables per shift, working efficiently to keep dining room and work areas clean
  • Checked identification to enforce age requirement for alcoholic beverages
Crust Italian Kitchen And Bar- Server
Alpharetta, GA09/2017 - 08/2019
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
  • Bussed and reset tables, working efficiently to keep dining room and work areas clean
Urban Outfitters- Sales Associate
Alpharetta , GA05/2018 - 03/2019
  • Maintained records related to sales, returns and inventory availability
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Maintained organized, presentable merchandise to drive continuous sales
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Engaged with customers to effectively build rapport and lasting relationships
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
  • Maintained customer satisfaction while handling product returns quickly and professionally
  • Processed product returns and assisted customers with other selections
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
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Resume Overview

Companies Worked For:

  • Umani Burger
  • Tin Lizzy's Cantina
  • Crust Italian Kitchen And Bar
  • Urban Outfitters

School Attended

  • FIDM/Fashion Institute of Design & Merchandising

Job Titles Held:

  • Head Hostess and to Go
  • Server
  • Sales Associate

Degrees

  • Associate of Arts : Design And Visual Communications

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