SEARCH

Head Barista, Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
HEAD BARISTA, MANAGER
Summary
Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Skills
  • POS systems
  • Product displays
  • Inventory management
  • Cooperative team player
  • Speedy and efficient
  • Calm under pressure
  • Detail oriented
  • Solid problem solver
Experience
05/2013 to 11/2017
Head Barista, ManagerCompany Name － City, State
Led a 5 team of members, including scheduling, training and conflict resolution.
Maintained calm demeanor during high-volume periods and special events.
Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste.
Monitored cafe for seating availability, safety and well being of guests.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
10/2012 to 03/2013
BaristaCompany Name － City, State
Recorded customer orders and repeated them back in a clear, understandable manner. 
Greeted and connected with every customer, recommending drinks and pastries.
Correctly followed all health, safety and sanitation guidelines.
Cleaned equipment, disposed of waste, closed register and carried out other closing duties. 
09/2010 to 10/2011
Sales Associate - Gift ShopCompany Name － City, State
Met incoming customers and provided immediate assistance.
Completed purchases with cash, credit and debit payment methods.
Increased purchase totals by recommending additional items.
Organized items in visually appealing manner.
Took orders over the phone, prepared & delivered items to patients rooms.
02/2007 to 09/2012
Lead BaristaCompany Name － City, State
Managed morning rush daily with efficient, levelheaded customer service.
Resolved customer disputes with tact and professionalism. 
Weighed, ground and packed coffee per customer orders.
Updated menu with daily offerings and specials, using personalized artistic touches.
Correctly followed all health, safety and sanitation guidelines.
Greeted and connected with every customer, recommending drinks and pastries.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Arranged merchandise in innovative and eye-catching displays.
Redesigned coffee menu for improved readability.
Developed creative and appealing latte art techniques and instructed coworkers in method.
Education
2015
GeneralLinn Benton Community College － City, State, USA
2008
General/Nutrition & DieteticsUniversity of Alaska Anchorage － City, State, USA
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Linn Benton Community College
  • University of Alaska Anchorage

Job Titles Held:

  • Head Barista, Manager
  • Barista
  • Sales Associate - Gift Shop
  • Lead Barista

Degrees

  • General
    General/Nutrition & Dietetics

Similar Resumes

View All
Lead-Barista,-Manager-resume-sample

Lead Barista, Manager

Corvallis, Oregon