Hand Packer Resume Example

• Kept register accurate through correct billing, payment processing and cash management practices.
• Monitored guests for intoxication and immediately reported concerns to management.
• Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
• Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
• Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
• Managed food resources, memorized orders and wrote patron's food orders on slips in 90-seat restaurant.

• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
• Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
• Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
• Loaded trays with accessories, including eating utensils, napkins and condiments
• Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons
• Taught servers to memorize menu ingredients and provide information on preparation methods
• Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each week
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
• Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
• Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods
• Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
• Managed closing duties, including restocking items and reconciling cash drawer
• Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
• Placed reservations through phone and email into computer system
• Promoted desserts, appetizers and specialty drinks

: Made sure i checked in the correct inserts for the correct news paper for that day

: Made sure all codes and dates matches for the new paper

:Made sure the line was cleared of any trash to stop the line from working correctly

: I operated a pallet jack to transport inserts from warehouse to production line

: I used shrink wrap to wrap pallets going out to the delivery truck. u used a hand bander for needed orders

: I used the system with all the accounts addresses. for the news papers. Used the inkjet machine to label the full orders and made sure they were in order and correct

• Strengthened tracking, developing organization systems for contracts, records, reports and agendas
• Created and maintained spreadsheets and developed administrative and logistical reports
• Maintained positive working relationship with fellow staff and management