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Hairstylist Resume Example

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AM
HAIRSTYLIST
Professional Summary

Creative Hairstylist bringing 24 years of expertise in color-correction and restorative treatments. Highly skilled in executing complex color services and unique cuts. Personable and engaging with passion for building client relationships through flexible approach and consistent results. Confident Master Barber creating welcoming environment to help every individual feel pampered. Talented professional catering to client needs through effective communication and active listening skills. Promoting knowledge in all latest hair and skincare trends. Creative hair professional with 24 years of experience delivering top-notch services. Multi-talented with skills in customer service, relationships and creativity. Known for interpreting client wishes for personalized results. Hardworking owner bringing 24+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.

Skills
  • Relationship building and management
  • Customer-focused
  • Leadership skills
  • Self-direction
  • Inbound and outbound calling
  • Stocking and replenishing
Work History
03/2017 - 03/2020Hairstylist | Company Name - City, State
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Offered highly skilled and diverse salon services to over 10 daily customers, including cuts, color services and perm, and hair straightening services.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Monitored hair trends to stay on top of fashions and better serve customer needs.
  • Spoke with clients regarding health history, expectations, services and procedures for over 95% customer satisfaction.
  • Processed payments by entering sales in register.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Studied advanced techniques to develop proficiency and better serve customers.
03/2017 - 03/2020Business Owner | Company Name - City, State
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 20%.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
05/1995 - 09/1996Customer Service/Cashier | Company Name - City, State
  • Resolved customer problems, improved operations and provided exceptional client support
  • Handled multiple calls per 8 hour shift to address customer inquiries and concerns
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Maintained excellent attendance record, consistently arriving to work on time
  • Checked prices for customers and processed items sold by scanning barcodes
  • Answered questions about store policies and concerns to support positive customer experiences
  • Helped over multiple guests every day by processing payments, monitoring reward accounts and resolving service concerns
  • Worked closely with managers to solve problems and handle customer concerns
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Counted cash in register drawer at beginning and end of shift
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Assisted customers with special services, account updates and promotional options
  • Educated customers on promotions to enhance sales
  • Served needs of more than 4 customers in busy, rushed environment
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales
  • Assisted customers by answering questions and fulfilling requests
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Operated cash register for cash, check and credit card transactions with 98% accuracy
Education
1996Roffler Hair Styling College, CityMaster Barber: Barbering
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Resume Overview

School Attended

  • Roffler Hair Styling College

Job Titles Held:

  • Hairstylist
  • Business Owner
  • Customer Service/Cashier

Degrees

  • Master Barber : Barbering

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