Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Outgoing and people-oriented, able to effectively develop lasting professional relationships with clients.
Innovative professional with 34 years of experience offering top-quality services to customers.
known as an excellent listener and communicator. Able to work hard to make each client's experience a positive one.
Hardworking and reliable with strong ability in customer service. Highly organized, proactive and punctual with team-oriented mentality.
Skills
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Experience
Hairstylist, 10/2017 - Current
Marriott Vacations Worldwide – Santa Fe, NM,
Marriott Vacations Worldwide – Santa Fe, NM,
- Set up workstation and treatment room with necessary products, equipment and supplies.
- Treated customers to extra services such as shampooing and head massage to promote loyalty.
- Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.
- Maintained updated knowledge of industry products, including chemical composition, structure and properties.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Recommended products to customers to meet current needs or resolve specific concerns.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Completed manual and computerized scheduling, bookkeeping and inventory management procedures.
- Scheduled appointments for customers.
- Created repeat business by developing long-term relationships with regular customers to increase client.
- Recommended styles and treatments based on clients' needs and appearances.
- Designed and recommended home care hair regimens and treatments for individual customer needs.
- Completed continuing education and training to stay up to date with new trends and techniques.
- Kept notes listing preferences and services provided to clients for quick reference.
- Designed contemporary new styles for people of all ages and maintained customer satisfaction rating.
- Developed new hair styling techniques to increase satisfaction and number of return customers.
- Examined hair texture and condition to determine appropriate treatment for over daily customers.
- Washed, colored, cut, dried and styled hair for about clients each .
- Employed variety of hair style techniques, including curling and straightening on over daily customers.
- Cleaned workstation, tools and equipment.
- Sanitized workstations and salon equipment to reduce chance of infection.
- Offered clients catalog showcasing hairstyle options so they could decide on cut and color.
- Collected payment from customers and scheduled next appointments.
- Recommended hair styles to compliment clients' facial features and coloring.
- Pre-booked appointments to guarantee repeat business.
- Cut and styled natural, artificial, colored or textured hair.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
Hairstylist, 06/2014 - 10/2017
Marriott Vacations Worldwide – Asheville, NC,
Marriott Vacations Worldwide – Asheville, NC,
- Set up workstation and treatment room with necessary products, equipment and supplies.
- Treated customers to extra services such as shampooing and head massage to promote loyalty.
- Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.
- Maintained updated knowledge of industry products, including chemical composition, structure and properties.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Recommended products to customers to meet current needs or resolve specific concerns.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Created repeat business by developing long-term relationships with regular customers to increase clientele.
- Recommended styles and treatments based on clients' needs and appearances.
- Designed and recommended home care hair regimens and treatments for individual customer needs.
- Completed continuing education and training to stay up to date with new trends and techniques.
- Kept notes listing preferences and services provided to clients for quick reference.
Hairstylist, 08/2002 - 06/2014
Marriott Vacations Worldwide – Eden, UT,
Marriott Vacations Worldwide – Eden, UT,
- Set up workstation and treatment room with necessary products, equipment and supplies.
- Treated customers to extra services such as shampooing and head massage to promote loyalty.
- Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.
- Maintained updated knowledge of industry products, including chemical composition, structure and properties.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Recommended products to customers to meet current needs or resolve specific concerns.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Completed manual and computerized scheduling, bookkeeping and inventory management procedures.
- Created repeat business by developing long-term relationships with regular customers to increase clientel.
- Recommended styles and treatments based on clients' needs and appearances.
- Designed and recommended home care hair regimens and treatments for individual customer needs.
- Completed continuing education and training to stay up to date with new trends and techniques.
- Kept notes listing preferences and services provided to clients for quick reference.
- Supervised front end of store, answered phone to book appointments, inventoried sale area and coordinated 10 employee schedules.
- Supervised staff work performance in owner's absence.
- Trained 6 new stylists and assistants.
- Washed, colored, cut, dried and styled hair for about 15 clients each a day.
- Employed variety of hair style techniques, including curling and straightening on over 20 daily customers.
- Cleaned workstation, tools and equipment by sanitizing.
- Mentored new staff to enhance salon development and increase productivity.
- Sanitized workstations and salon equipment to reduce chance of infection.
- Offered clients catalog showcasing hairstyle options so they could decide on cut and color.
- Politely answered phone calls daily for new and return clients while monitoring sales area and employees.
- Recommended hair styles to compliment clients' facial features and coloring.
- Operated cash register and credit card machine to receive payments worth up to $5000.00 daily.
- Collaborated with clients of all types to increase profile and status through effective styling.
- Briefed employees about salon's success and announced monthly sales goals.
- Kept work area clean and neat to stay productive.
- Cut and styled natural, artificial, colored or textured hair.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
- Customized styles, services and products to suit client-specific needs and maintain high levels of customer satisfaction.
- Conducted and recorded weekly salon inventory.
Education and Training
Cosmetology License : Cosmetology, Expected in 02/1984
Paige Beauty School - Lancaster, CA,
Paige Beauty School - Lancaster, CA,
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School Attended
- Paige Beauty School
Job Titles Held:
- Hairstylist
- Hairstylist
- Hairstylist
Degrees
- Cosmetology License
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