Hairstylist Resume Example
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HAIRSTYLIST
Summary
Empathetic and problem-solving individual with strong interpersonal, communication, and customer service skills. Background and training in Contact Tracing and COVID-29. Offering a variety of skills, including critical thinking, phone professionalism, and organization. Highly proficient in MS Office, MS Word/Excel, and Windows. Obtained multiple certificates for completion of Contact Tracing courses.
Skills
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Experience
Company Name | City, StateHairstylist04/2017 - 03/2020
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Pre-booked future appointments to increase repeat business.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Operated cash register and credit card machine to receive customer payments.
- Recommended hair styles to compliment clients' facial features and coloring.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Maintained updated knowledge of industry products and chemical composition structure and properties.
- Evaluated client's hair and physical features to determine style and cut plans.
Company Name | City, StateBartender02/2018 - 08/2018
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Engaged in small talk with patrons to build rapport and earn repeat business.
- Monitored patrons to keep alcohol consumption at designated levels.
Company Name | City, StateHostess/Cashier04/2014 - 12/2016
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered customers' questions about hours, seating, current wait time and other information.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
- Tracked seated guests and available seating using [System].
- Answered telephone to provide dining information and take party reservations.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Monitored dining area to assess server capacity and estimate wait times.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Communicated with kitchen staff about cook times to foster customer satisfaction.
- Set up and decorated menu marketing boards with current meal and drink specials.
- Notified server after seating parties in section to facilitate prompt service.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
- Assisted [Job title] by taking guests drink orders, [Task] and [Task].
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Answered questions about food and order statuses for waiting customers.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Education and Training
Paul Mitchell The School | CityCosmetology in Cosmetology01/2016
Tinley Park High School | CityHigh School Diploma05/2014
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Resume Overview
School Attended
- Paul Mitchell The School
- Tinley Park High School
Job Titles Held:
- Hairstylist
- Bartender
- Hostess/Cashier
Degrees
- Cosmetology in
High School Diploma
