Hairstylist resume example with 3+ years of experience
Dynamic professional Hairstylist offering 10 years of salon experience excelling in sales, client relationship management and product knowledge. Extensively trained in balayage, root melts, extensions and other current trends. Dedicated to applying industry knowledge and training to build trusting rapport and deliver sensational styling results.
Creative Marketing Specialist talented in designing and creating marketing materials to drive brand awareness and increase client revenue. Collaborative and energetic with proven history of implementing effective campaigns to large cooperations and small businesses.
Seasoned Support Engineer well-versed in supporting users and troubleshooting common problems. Versatile professional bringing remarkable understanding and resilient nature focused on finding root causes and making permanent improvements. Offering 5 years of experience working in high-pressure environments to address customer concerns and questions.
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- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Attended workshops and classes to remain current on hair products and styles to employ latest techniques and treatments.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Mentored new staff to enhance salon development and increase productivity.
- Rewarded loyal clients with free products and incentive programs to show appreciation for continued business.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Consulted with clients one-on-one to ascertain fashion preferences and make professional recommendations which improved overall satisfaction with new image.
- Maintained current knowledge of retailer's and boutique’s product offerings, merchandise quality, and prices through routine research and comparison.
- Shopped for and assembled complete or partial wardrobe collections for numerous client needs, including special occasions, image modification, new profession or to complement body changes.
- Showcased desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
- Readied items for photo shoots by removing tags, buffing surfaces and arranging layouts.
- Collaborated with clients of all types to increase profile and status through effective styling.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Organized development and implementation of diverse marketing campaign collateral, including videos, social media posts and blogs.
- Created product promotion plans and marketing initiatives to increase brand awareness.
- Analyzed market trends to evaluate consumer buying habits and competitor strategy.
- Developed spreadsheets and useful data models to track and outline key information.
- Collaborated with sales teams to strengthen client relationships and generate new revenue opportunities.
- Oversaw consistent application of company standards for all marketing collateral.
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
- Reviewed requests for service to resolve IT difficulties, documenting and fielding tickets to improve problem resolution.
- Tackled troubleshooting and problem resolution to support end-user technical issues.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns.
- Boosted sales through customer education, competitor knowledge and strategic upselling techniques.
- Assisted customers with various types of technical issues via email, live chat and telephone.
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Resume Overview
School Attended
- Strayer Univerrsity
- Maryland University Fire Rescue
Job Titles Held:
- Hairstylist
- Personal Stylist
- Marketing Specialist
- IT Support Specialist
Degrees
- Bachelor of Science
- EMT Certification
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