Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Hardworking Hairstylist successful at using product knowledge and exceptional customer service to increase guest retention and exceed sales goals. Wanting to change my career path with a background in retail sales and customer service. Exceptional organization, critical thinking and time management skills. Supervised sales team to monitor sales activity and goal achievement.
Skills
Hair maintenance expert
Cordial
Guest relations training
Subtle and effective sales skills
60+ WPM typing skills
Microsoft Office Suite proficiency
Safety and sanitation training
SAP software
Multi-line phone skills
Computer-literate
Excellent phone etiquette
Attention to detail
Team building
Organized
Customer service-oriented
Staff training / development
Employee scheduling
Consistently meet goals
Efficient multi-tasker
Work History
04/2016 to CurrentHaircuts for KidsCookie Cutters Hair Salon | City, ,
Expanded client base by through direct referrals and re-booking clients .
Cleaned, maintained and sterilized tools.
Assessed customer needs and gave advice about hair treatments.
Sold and promoted hair care products and cosmetics.
Educated clients about products and self-maintenance for healthy hair.
Updated customer information records to track services provided.
03/2015 to 11/2015Hairstylist AssistantStudio Be Salon | City, STATE,
Cut, colored and styled clients’ hair with precision and expertise.
Shampooed, conditioned and rinsed guests’ hair using salon-exclusive products.
Offered color swatches to help clients choose desired hair color.
Escorted guests to and from treatment rooms.
Cleaned, maintained and sterilized tools.
Weighed lab samples and pigments to achieve proper color.
Advised customers on proper treatment of dry and damaged hair.
Assessed customer needs and gave advice about hair style and color options.
Sold and promoted hair care products and cosmetics.
Educated clients about products and self-maintenance for healthy hair.
2013 to 05/2015Hairstylist / ManagerCost Cutters | City, STATE,
Cut, colored and styled clients’ hair with precision and expertise.
Shampooed, conditioned and rinsed guests’ hair using salon-exclusive products.
Offered color swatches to help clients choose desired hair color.
Escorted guests to and from treatment rooms.
Cleaned, maintained and sterilized tools.
Completed safety training and certifications.
Weighed lab samples and pigments to achieve proper color.
Advised customers on proper treatment of dry and damaged hair.
Assessed customer needs and gave advice about hair style and color options.
Sold and promoted hair care products and cosmetics.
Updated customer information records to track services provided.
Educated clients about products and self-maintenance for healthy hair.
Strengthened company's business by leading other stylists to be at their full potential while achieving their goals.
Trained, coached and mentored other stylists.
Developed and rolled out new policies.
Education
Expected in 2000High School Diploma | Standley Lake High School, Westminster, COGPA:
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